topic Re: SAS EG Error in SAS Enterprise Guide

SAS EG Error

alam_ather — Fri, 05 Aug 2016 05:39:56 GMT

Dear All,

I am encountering an error while opening SAS EG, the screenshot is attached for your reference. Can anyone please help me to resolve the issue.

thanks

Re: SAS EG Error

Reeza — Fri, 05 Aug 2016 06:13:09 GMT

You should contact tech support.

Re: SAS EG Error

Kurt_Bremser — Fri, 05 Aug 2016 06:41:31 GMT

I also recommend raising an issue with SAS TS. The only other thing is trying a complete re-installation of SAS EG, after a thorough cleaning out of the old installation (remove software via Windows Control Panel, then remove the physical path in Program Files and the Enterprise Guide data from %APPDATA%)

Re: SAS EG Error

suneelreddypy — Fri, 05 Aug 2016 08:52:50 GMT

Hi, what you are trying to do in EG and which vesion?

Re: SAS EG Error

Kurt_Bremser — Fri, 05 Aug 2016 09:18:05 GMT

From the message, I guess it happens at startup, when EG tries to read xml files (that describe the user interface settings and so on).

Removing the C:\Users\username\AppData\Roaming\SAS\EnterpriseGuide tree might make EG start again.

Re: SAS EG Error

CaseySmith — Fri, 05 Aug 2016 12:59:13 GMT

@Kurt_Bremser is on the right path. However, rather than deleting the whole folder, you can delete just the Recovery.xml file (in C:\Users\<userid>\AppData\Roaming\SAS\EnterpriseGuide\7.1\ProjectRecovery\). It appears it got corrupted (with invalid XML) somehow. A new one will get generated the next time EG's Project Recovery runs.