topic Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit in SAS Enterprise Guide

SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

pablorios — Tue, 26 Jan 2016 14:43:14 GMT

MSI (s) (E0:C4) [23:17:13:826]: Windows Installer installed the product. Product Name: SAS Enterprise Guide 7.1 (64-bit). Product Version: 7.100.2711. Product Language: 1033. Manufacturer: SAS Institute Inc.. Installation success or error status: 1603.

Attached is a zipped installation log file generated by the MSI package eguide.msi.

Any ideas of what could be happening ?

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

Kurt_Bremser — Tue, 26 Jan 2016 06:08:10 GMT

Open a call with SAS Technical Support. You may get a solution here, but it is important that such issues come to the attention of the SAS developers.

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

pablorios — Tue, 26 Jan 2016 14:43:52 GMT

Thanks Kurt.

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

SASKiwi — Tue, 26 Jan 2016 18:51:21 GMT

Have you tried a manual install using the EG 7.11 standalone installer?

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

pablorios — Wed, 27 Jan 2016 00:20:42 GMT

I don't have the standalone installers in my SAS Software Depot (SAS 9.4 TS1M3, Rev. 940_16w04), there's no standalone_installs subdirectory in it.

Thank you

Re: SAS Enterprise Guide 7.11 installation fails on Windows 8.1 64-bit

SASKiwi — Wed, 27 Jan 2016 19:48:34 GMT

We got the standalone installers by default when we requested EG 7.11. I suggest you talk to your SAS representative if you would like to try these.