Application Error when trying to make Graphs

agreekgod — Tue, 07 Apr 2015 11:13:07 GMT

Hello guys,

I want to make a few simple graphs from my datasets but every time that I click on the Graph>Bar Chart within the dataset I am immediatedly given this message.

"Application Error: SAS Enterprise Guide has encountered a problem. We recommend that you save your work and restart SAS Enterprise Guide"

This is the technical information that SAS gives me when this happens if it is of any use:

Problem report created: Tuesday, April 7, 2015 11:07:57 AM UTC

Application Error

SAS Enterprise Guide has encountered a problem

We recommend that you save your work and restart SAS Enterprise Guide.

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Exception information

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End of data set reached.

-------------------------- Technical Information Follows --------------------------

Exception Details:

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Exception type: System.Runtime.InteropServices.COMException

Message: End of data set reached.

Target Site: CoCreateInstance

Stack Trace:

at System.Windows.Forms.UnsafeNativeMethods.CoCreateInstance(Guid& clsid, Object punkOuter, Int32 context, Guid& iid)

at System.Windows.Forms.AxHost.CreateWithoutLicense(Guid clsid)

at System.Windows.Forms.AxHost.CreateWithLicense(String license, Guid clsid)

at System.Windows.Forms.AxHost.CreateInstanceCore(Guid clsid)

at System.Windows.Forms.AxHost.CreateInstance()

at System.Windows.Forms.AxHost.GetOcxCreate()

at System.Windows.Forms.AxHost.TransitionUpTo(Int32 state)

at System.Windows.Forms.AxHost.CreateHandle()

at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)

at System.Windows.Forms.AxHost.EndInit()

at SAS.EG.Tasks.BaseGraph.ChartExample.InitializeComponent()

at SAS.EG.Tasks.BaseGraph.BarChartExample..ctor()

at SAS.EG.Tasks.BarGraph.BarPanel.InitializeComponent()

at SAS.EG.Tasks.BarGraph.BarPanel..ctor()

at SAS.EG.Tasks.BarGraph.BarGraphModel.DefineView(ViewType viewType)

at SAS.EG.Tasks.TaskSDK.TaskModel.DoDefineView(ViewType viewType)

at SAS.EG.Tasks.TaskSDK.TaskModel.ShowView(IWin32Window Owner, ViewType PreferredView, Boolean Modal)

at SAS.Shared.AddIns.Management.AddInProxy.ShowDialog(IWin32Window Owner, ViewType PreferredView)

at SAS.EG.ProjectElements.EGTask.Show(IWin32Window Owner)

at SAS.EG.MainForm.AddTask(Guid taskGuid, Element inputData, Boolean bIsWizard, String xml, String templateName, String templateNameFullPath)

at SAS.EG.MainForm.LaunchTask(Element target, Guid taskGuid, Boolean bIsWizard, String xml, String templateName, String templateNameFullPath)

at SAS.EG.MainForm.OnTaskClick(Object sender, EventArgs e)

at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)

at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)

at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)

at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

at System.Windows.Forms.Control.WndProc(Message& m)

at System.Windows.Forms.ToolStrip.WndProc(Message& m)

at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)

at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

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Configuration Details

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--- SAS Software ---

SAS Enterprise Guide version: 7.100.0.1966

SAS System version: none

SAS System Command: none

SAS Shared Files: C:\Program Files\SASHome

JMP Installation:

--- Current Process ---

Current directory: C:\Program Files\SASHome2\SASEnterpriseGuide\7.1

Command line: "C:\Program Files\SASHome2\SASEnterpriseGuide\7.1\SEGuide.exe"

Temporary files location: C:\Users\Harry\AppData\Local\Temp\SEG7064

Memory used: 378,068,992 bytes

Client session type: Running on console

Running in WOW64 (32-bit subsystem): No

Running as a 64 bit process: Yes

--- Operating System ---

Name: Windows 8

Version: 6.2.0.9200

Service pack: No Service Pack Installed

.NET Runtime Version: 4.0.30319.34014 (no service pack)

Internet Explorer version: 9.11.9600.17690

System directory: C:\WINDOWS\system32

Default web browser: Firefox

MDAC version: 6.3.9600.16384

WPF Render Capability Tier: 0x20000

--- User ---

User name: Harry Hopla

User ID: Harry

Machine name: HARRYSLAPTOP

--- Active Metadata Connection Profile ---

Profile name: SAS OnDemand for Academics Cloud

Description:

Host name: odaomr.oda.sas.com

Port: 8561

Default server: SASApp

Person name: Harry Hopla

Authentication type: UserPassword

Using Integrated Windows Authentication: False

Security package: Negotiate

Security Package List: Kerberos,NTLM

Service principal name:

User: zclchjh

Password set: specified

Save login: True

Connected: True

--- Metadata Server Status ---

Platform version: 9.4.2.0

Model version: 16.01

Server locale: en_US

Server state: ONLINE

Pause comment:

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Installation Details

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Exception while collecting installationInformation.

Value cannot be null.

Parameter name: path1

-------------------------- Technical Information Follows --------------------------

Exception Details:

----------------------------------------

Exception type: System.ArgumentNullException

Message: Value cannot be null.

Parameter name: path1

Source: mscorlib

Target Site: Combine

Stack Trace:

at System.IO.Path.Combine(String path1, String path2)

at SAS.EG.InstallInfo.InstallState.GetFileInfoForDirectory(String CategoryName, String DirectoryPath, String[] SubDirectories)

at SAS.EG.InstallInfo.InstallState.InitInstalledItems()

at SAS.EG.InstallInfo.InstallState.LoadFromThisMachine()

at SAS.SharedUI.WPF.ErrorDetailsControl.LoadInstallState()

Re: Application Error when trying to make Graphs

ChrisHemedinger — Tue, 07 Apr 2015 12:19:54 GMT

It appears that the SAS Graph ActiveX control is not installed properly on your system. You might need to reinstall SAS Enterprise Guide, or at least that component. You're running the 64-bit version of EG so you would need the 64-bit version of the SAS Graph Control.

UPDATE: the same symptom can occur when you don't have all of the system requirements in place, including the proper Microsoft runtime libraries. So a complete reinstall of SAS Enterprise Guide, including the System Requirements wizard, might be the best action.

If you need help with specific steps to reinstall this piece, I recommend working with SAS Technical Support.

Chris

Re: Application Error when trying to make Graphs

agreekgod — Tue, 07 Apr 2015 12:42:42 GMT

Hi Chris,

Just to clarify, a complete reinstall wouldn't delete my existing projects? Thanks

Harry

Re: Application Error when trying to make Graphs

ChrisHemedinger — Tue, 07 Apr 2015 12:51:33 GMT

No, it won't delete any work that you've saved from SAS Enterprise Guide. Just make sure your EGP files are stored in a safe location!

Chris

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