https://communities.sas.com/t5/SAS-Customer-Intelligence/CI-RESPONSE-HISTORY-for-subjects-dropped-during-post-MA/m-p/419646#M705 Normally we'd advise using CONTACT_HISTORY_STATUS_CD on the CI_CONTACT_HISTORY table to update records that turned out to not actually be contacts, and reserve use of CI_RESPONSE_HISTORY for actions the customer takes intentionally. <BR /><BR />You could certainly handle it the way you described, of course, but I wouldn't consider it as clear from a data perspective. Fri, 08 Dec 2017 17:50:58 GMT shill 2017-12-08T17:50:58Z https://communities.sas.com/t5/SAS-Customer-Intelligence/CI-RESPONSE-HISTORY-for-subjects-dropped-during-post-MA/m-p/419241#M704 <P>Do you use CI_RESPONSE_HISTORY for drops of subjects such as invalid mailing address detected at a printer or an email suppression at an ESP? Do you filter these records out when using it in the infomap for future campaigns?</P> <P>&nbsp;</P> <P>Thanks.</P> Thu, 07 Dec 2017 16:36:44 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/CI-RESPONSE-HISTORY-for-subjects-dropped-during-post-MA/m-p/419241#M704 pcapazzi 2017-12-07T16:36:44Z https://communities.sas.com/t5/SAS-Customer-Intelligence/CI-RESPONSE-HISTORY-for-subjects-dropped-during-post-MA/m-p/419646#M705 Normally we'd advise using CONTACT_HISTORY_STATUS_CD on the CI_CONTACT_HISTORY table to update records that turned out to not actually be contacts, and reserve use of CI_RESPONSE_HISTORY for actions the customer takes intentionally. <BR /><BR />You could certainly handle it the way you described, of course, but I wouldn't consider it as clear from a data perspective. Fri, 08 Dec 2017 17:50:58 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/CI-RESPONSE-HISTORY-for-subjects-dropped-during-post-MA/m-p/419646#M705 shill 2017-12-08T17:50:58Z