topic Re: Communication Definition - Custom Details - Populated by a dynamic list refresh in SAS Customer Intelligence

Communication Definition - Custom Details - Populated by a dynamic list refresh

Gerda — Thu, 27 Jul 2017 14:15:23 GMT

Hello, I have attached my question

My Oracle table's values are not being populated correctly

I'm using Customer Intelligence Studio Version 6.3

Your kind assistance would be much appreciated

Thanks in advance 🙂

Gerda

Re: Communication Definition - Custom Details - Populated by a dynamic list refresh

shill — Fri, 28 Jul 2017 15:54:52 GMT

I'm not entirely certain how that's supposed to even behave with dependencies and multi-select lists... To me it seems like it would be difficult to support a cascading prompt between those types of fields since there's no specific relationship between any one item in one list vs. any one item in the 2nd list. Have you tried testing this setup with a single drop down field instead?

Regarding the preview not showing the same as the "real" custom details page, I wouldn't read too much into that as it's just meant to give you a representation of how the screen will look to users on the page.

Re: Communication Definition - Custom Details - Populated by a dynamic list refresh

Gerda — Thu, 24 Aug 2017 19:28:09 GMT

My apologies .. Please ignore this question

Thanks for your help

Gerda