topic Re: Problem with Custom Properties for Information Map to use in Marketing Automation in SAS Customer Intelligence

Problem with Custom Properties for Information Map to use in Marketing Automation

Taylor_mx — Thu, 26 Jan 2017 22:51:54 GMT

Hi!

So, I'm trying to build an Information Map to use in Marketing Automation, but everytime I try to design a new campaign with this Inofrmation Map I get a "Subject_Default absent..." I go to the Information Map Studio and add Custom Properties where I enter "Subject_ID = Customer Id", then "Subject_Default = Subject_ID" (My information map comes from only one table which has "Customer Id" and other categorical variables) and I keep getting the same message as before "Subject_Default absent..."

I'll thank any advice.

Re: Problem with Custom Properties for Information Map to use in Marketing Automation

shill — Thu, 26 Jan 2017 23:02:18 GMT

The required syntax is "Subject_ID_<your subject name>" for all of those custom properties.

Subject_ID_Customer = Customers
Subject_Code_Subject_ID_Customer = 01
Subject_Default = Subject_ID_Customer
MetadataTable_Prefix_Subject_ID_Customer = CUST
UseInSubject = Subject_ID_Customer
Subject_ID_1 = Subject_ID_Customer

and so on.

Re: Problem with Custom Properties for Information Map to use in Marketing Automation

Taylor_mx — Fri, 27 Jan 2017 04:31:06 GMT

Thanks for the reply, but still something is off:

I didn't add any properties to the variables, as it's only one table, but I don't know if I should...

Re: Problem with Custom Properties for Information Map to use in Marketing Automation

shill — Fri, 27 Jan 2017 14:31:04 GMT

Regardless of how many tables you have, there are still things that are required to describe the variables. Are you working with your local SAS Professional Services team on this configuration? They should be able to help you get your business context properly set up.

Re: Problem with Custom Properties for Information Map to use in Marketing Automation

Taylor_mx — Fri, 27 Jan 2017 18:15:47 GMT

I got it.

The definitions hlped a lot, but also I had the information map in a different folder, so I guess that had some issues, when I placed the Information Map in the same folder as the library and the table (and after making the correct custom properties) everything went well.