https://communities.sas.com/t5/SAS-Customer-Intelligence/Personalization-is-working-for-real-time-campaigns-but-not-for/m-p/972187#M2076 <P>Hi&nbsp;<a href="https://communities.sas.com/t5/user/viewprofilepage/user-id/476657">@PrachiNit</a>&nbsp;-</P> <P>For help with this we'll need to review the details.</P> <P>To get started - in upper right corner of the UI you'll find a "?" icon, under this there's a link to "Contact support". Start here (it will prefill some of the info we need, like your tenant name). Please include the type of task you want to personalize and URL of the item you're having trouble with.</P> <P>Thanks</P> Wed, 06 Aug 2025 19:45:35 GMT MarkKorey_sas 2025-08-06T19:45:35Z https://communities.sas.com/t5/SAS-Customer-Intelligence/Personalization-is-working-for-real-time-campaigns-but-not-for/m-p/972153#M2075 Wed, 06 Aug 2025 07:17:23 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/Personalization-is-working-for-real-time-campaigns-but-not-for/m-p/972153#M2075 PrachiNit 2025-08-06T07:17:23Z https://communities.sas.com/t5/SAS-Customer-Intelligence/Personalization-is-working-for-real-time-campaigns-but-not-for/m-p/972187#M2076 <P>Hi&nbsp;<a href="https://communities.sas.com/t5/user/viewprofilepage/user-id/476657">@PrachiNit</a>&nbsp;-</P> <P>For help with this we'll need to review the details.</P> <P>To get started - in upper right corner of the UI you'll find a "?" icon, under this there's a link to "Contact support". Start here (it will prefill some of the info we need, like your tenant name). Please include the type of task you want to personalize and URL of the item you're having trouble with.</P> <P>Thanks</P> Wed, 06 Aug 2025 19:45:35 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/Personalization-is-working-for-real-time-campaigns-but-not-for/m-p/972187#M2076 MarkKorey_sas 2025-08-06T19:45:35Z