Creating Scheduled Journeys with SAS CI360 Now Available in the CI Learning Subscription!

mariethompson — Tue, 29 Jul 2025 15:03:34 GMT

Hello everyone!

SAS Education is excited to announce the release of our brand new course for scheduled journeys titled Creating Scheduled Journeys with SAS Customer Intelligence 360! This course will prepare you to develop and execute scheduled journeys that deliver personalized digital interactions for customers and visitors within an omni-channel environment.

Here's what to expect!

An overview of journeys, including the differences between real-time and scheduled journeys
An overview of scheduled journeys including a walk through of a completed scheduled journey
Review and demonstrations of configuring engagement metrics, journeys conditions, and scheduling
Review of channel, split, and schedule type nodes
Personalizing a scheduled journey
Activating, Editing and Deleting Scheduled Journeys
Demonstrations of use cases including onboarding, reactivation and cart abandonment scheduled journeys

Be on the lookout in the coming months for our final lesson on Measuring Scheduled Journeys where we will walk through all available insight reports.

The SAS CI Learning Subscription can be found here:

https://learn.sas.com/totara/program/view.php?id=110

topic Creating Scheduled Journeys with SAS CI360 Now Available in the CI Learning Subscription! in SAS Customer Intelligence

Creating Scheduled Journeys with SAS CI360 Now Available in the CI Learning Subscription!