topic Re: Resubscribe to e-mails on SAS CI360 in SAS Customer Intelligence

Resubscribe to e-mails on SAS CI360

kribenn — Wed, 10 Jul 2024 12:23:46 GMT

Hi, we have a list of users who accidently clicked on the unsubscribe button and they can no longer receive e-mails.

What is the process to have these users resubscribe to receive e-mails again.

This is on SAS CI360

Thank you.

Re: Resubscribe to e-mails on SAS CI360

MarkKorey_sas — Mon, 15 Jul 2024 03:11:11 GMT

Hi @kribenn -

See the Update or Import Contact Preferences section of the CI360 Admin Guide for details on how to add or update records in the CONTACT_PREFERENCE table. If you need additional assistance, please reach out to Tech Support.

Re: Resubscribe to e-mails on SAS CI360

kribenn — Tue, 16 Jul 2024 12:05:23 GMT

Thank you!