topic Treatment in SAS Customer Intelligence Studio in SAS Customer Intelligence

Treatment in SAS Customer Intelligence Studio

DarrylLawrence — Thu, 12 Oct 2023 10:49:25 GMT

I have an export file from SAS Customer Intelligence studio that needs to include a column that reflects all the information captured by the user in the Treatment - this can be seen when you view the Properties of the treatment, "Description" field.

The export file would contain a customer id as well as the personalised treatment value for each customer.

eg.

Customer_id Treatment_Description
101 Please pay $1000 on your Home loan account by the 1st of the month.

222 Please pay $300 on your Municipal account by the 1st of the month.

278 Please pay $35 on your Cellphone account by the 1st of the month.

The bold values in the Treatment are sourced from the Marketing Data Mart and the rest of the values are free text entered by the user.

Can this be done in the Export file?

See attached document for screenshots.

Re: Treatment in SAS Customer Intelligence Studio

jpsm70 — Wed, 18 Oct 2023 15:08:44 GMT

Hello,
I'm a bit confused with you request you make in the post compared to the document you provided. Please feel free to open a technical support case for help.

Re: Treatment in SAS Customer Intelligence Studio

DarrylLawrence — Mon, 23 Oct 2023 13:59:13 GMT

I realised that I made an error. The "Description" on the Treatment is a user-entered free-text field. SAS CI Studio does not construct the message.

I have to think of another way to get that information.

Thanks!