topic Re: SAS CI360 Schedule Task Capabilities in SAS Customer Intelligence

SAS CI360 Schedule Task Capabilities

sbonisoma — Wed, 13 Sep 2023 08:54:30 GMT

Good day,

Please assist with the following, I have created a segment with rules that pulls target customers from a SQL database, so I wish to clear the following Questions.

1. From the segment with customers, I want to send the list to an API that will check if any of the target customers have opted out form receiving direct marketing content. is it possible to configure the API call direct from the segment and inject the filtered customers to ensure that we advertise to customers who are willing to receive direct marketing content. Attached is my design architecture.

Your assistance is appreciated.

Re: SAS CI360 Schedule Task Capabilities

JamesAnderson — Wed, 13 Sep 2023 09:57:58 GMT

HI @sbonisoma , this can be achieved using a Custom Process Node in the Segment map. The custom process needs to be coded appropriately (prepare the data for the API call, make the API call and process the results), so its more than just configuration. However its a one time activity, and the custom process is then a reusable asset for any number of segment maps.

Regards

James

Re: SAS CI360 Schedule Task Capabilities

sbonisoma — Fri, 15 Sep 2023 07:07:29 GMT

Hi @JamesAnderson , Thank you for your timeous response, do you have a documentation or tutorial I can follow to archieve the solution. "The custom process needs to be coded appropriately" is this done within the SAS CI360 App or is it a separate tool.

Re: SAS CI360 Schedule Task Capabilities

JamesAnderson — Fri, 15 Sep 2023 09:34:12 GMT

Hi @sbonisoma, the stored process runs in the on-premise server component of the architecture with Engage Direct. The creation of the stored process is a developer/administrative task that is done in SAS Management Console. The documentation for Custom Process Nodes can be found here: https://go.documentation.sas.com/doc/en/cintcdc/production.a/cintug/seg-process-stp.htm.

Regards

James