SAS Folders not visible in SAS CI Studio

XuluX — Thu, 20 Oct 2022 08:54:49 GMT

Hi,

I am unable to see SAS Folders while saving any process or RTDM campaigns i.e. SAS process, Data Process, Web Process etc.

CICore Log file show no error except one

Time for getting infoMap SBIP://METASERVER/Shared Data/CMS/Information Map/mainformationmap(BriefInformationMap) : 3.083 seconds
2022-10-19 21:36:02,055 DEBUG [tomcat-http--36] [a1efba2b40764a0b:-44775f7e:183f11169fe:-5f73] [sasdemo] rm.custdata.datapattern.MAInformationMap - C:\Windows\system32\config\systemprofile\.maQuery does not exist.
2022-10-19 21:36:02,169 ERROR [tomcat-http--36] [a1efba2b40764a0b:-44775f7e:183f11169fe:-5f73] [sasdemo] tics.crm.custdata.datapattern.MADataItem - Posting By: Level= is not a valid level. Forcing Metadata to None and Level to Nominal.
2022-10-19 21:36:02,425 INFO [tomcat-http--36] [a1efba2b40764a0b:-44775f7e:183f11169fe:-5f73] [sasdemo] rm.custdata.datapattern.MAInformationMap -
-----Logical Server : SASApp - Logical Pooled Workspace Server - server A5G45S0E.AS000002
2022-10-19 21:36:02,637 DEBUG [tomcat-http--36] [a1efba2b40764a0b:-44775f7e:183f11169fe:-5f73] [sasdemo] rm.custdata.datapattern.MAInformationMap - No CI360 export include or exclude subjects
2022-10-19 21:36:02,637 INFO [tomcat-http--36] [a1efba2b40764a0b:-44775f7e:183f11169fe:-5f73] [sasdemo] rm.custdata.datapattern.MAInformationMap -
Time for parsing extended attributes and resynchronizing: 0.579 seconds
2022-10-19 21:36:02,637 INFO [tomcat-http--36] [a1efba2b40764a0b:-44775f7e:183f11169fe:-5f73] [sasdemo] rm.custdata.datapattern.MAInformationMap -
loadDataPatterns()-----Done with loading data patterns.

Kindly Help if someone has already faced similar issue

SAS version: 9.04.01M7

Re: SAS Folders not visible in SAS CI Studio

JamesAnderson — Thu, 20 Oct 2022 23:06:21 GMT

Hi XuluX,

The information map error is unrelated. It is possible your permissions to view folders has been removed from the Metadata server (check with your admin) but I would begin by restarting your mid-tier services to see if the problem resolves.

Regards

James

PS Have you opened a track with SAS TS ?

Re: SAS Folders not visible in SAS CI Studio

XuluX — Fri, 21 Oct 2022 06:56:18 GMT

Yes i have opened a ticket with SAS Support.

Restarting middle tier services did solve the issue.

There were some errors coming in SASWIPServices and SASLogon of SASServer1_1

topic SAS Folders not visible in SAS CI Studio in SAS Customer Intelligence

SAS Folders not visible in SAS CI Studio

Re: SAS Folders not visible in SAS CI Studio

Re: SAS Folders not visible in SAS CI Studio