topic Re: Available segment map nodes in CI360 in SAS Customer Intelligence

Available segment map nodes in CI360

paul_e — Thu, 13 Oct 2022 11:31:49 GMT

I noticed that not all nodes from the documentation are available on all CI360 tennants. I know that in CI Studio you could activate/de-activate node types for user groups. In CI360 there doesn't seem to be this kind of group/role permission matrix. So is this a setting on tennant level that the SAS admins set?

Re: Available segment map nodes in CI360

OlafKratzsch — Thu, 13 Oct 2022 11:36:50 GMT

Which ones are you missing?

Re: Available segment map nodes in CI360

paul_e — Thu, 13 Oct 2022 11:45:42 GMT

On the demo tenant I'm currently on only the Criteria, And, and Or nodes are available. However, my question is aimed at the more general issue of how the SaaS CI360 software works in that regard.

Re: Available segment map nodes in CI360

OlafKratzsch — Thu, 13 Oct 2022 11:50:19 GMT

If you only see these 3 nodes it means you are creating a cloud segment based on uploaded data. These are the only nodes available for cloud segments right now. If Engage: Direct is licensed on that tenant and you have it configured you can select 'on-premises data' and you will see the long list of nodes you are expecting

Re: Available segment map nodes in CI360

paul_e — Thu, 13 Oct 2022 11:58:41 GMT

Thanks, that was the pretty obvious solution that I didn't see myself.