topic Re: How do I integrate BIT.LY (bitly) with CI360 Direct / RTDM ? in SAS Customer Intelligence

How do I integrate BIT.LY (bitly) with CI360 Direct / RTDM ?

moriatitus — Fri, 09 Sep 2022 17:23:03 GMT

Hi - We are wanting to integrate CI360 Direct and/or RTDM with Bit.ly (bitly) for shortened urls. Is anyone doing this currently? We have sent a message to tech support and there is not an existing api for this. We are just starting this investigation and will start a POC.

Re: How do I integrate BIT.LY (bitly) with CI360 Direct / RTDM ?

ChrisMosa — Mon, 12 Sep 2022 17:53:02 GMT

If the purpose is to just get link shortening then it seems like you would want to integrate Bitly into your content authoring or pre-process your merge tags before including in your data base that is connected to engage:direct. The shortened url would just be treated like other content or merge tags are.

Please advise if there is a use case desired beyond just link shortening.

Re: How do I integrate BIT.LY (bitly) with CI360 Direct / RTDM ?

ravindrrapaal — Mon, 12 Sep 2022 17:58:13 GMT

If you are using the bitly paid version, you have the rest api can integrate with sasci process.
Also you have option to define parameter in excel upload in bitly with list of attribute and run a scheduled job to pull responses back to map with your campaigns.