DeviceID is not sent back to SAS

jiawenliu — Mon, 09 May 2022 13:29:06 GMT

Hi All,

Did anyone do a MobileApp integration with SAS CI 360?

We are able to capture the deviceID, but it's not sent back to SAS (hence not able to bind to user identity), even though we received "Identity Binding Successful".

Re: DeviceID is not sent back to SAS

RonaldMascy — Wed, 11 May 2022 07:10:49 GMT

Hello,

The DeviceID is generated by the 360 SDK itself and is saved/mapped in the datahub for an Identity when the Identity Binding event is sent. I will recommend you try the Diagnostics page in 360 (General Settings->Content Delivery->Diagnostics) and lookup the Identity ID which you know you have bound the Device ID for. You would be shown a table with all other Identities that are associated with that Identity.

If you need to discuss further we can even talk over a Teams call?

Regards!

Ronald Mascarenhas

topic Re: DeviceID is not sent back to SAS in SAS Customer Intelligence

DeviceID is not sent back to SAS

Re: DeviceID is not sent back to SAS