topic "Use the most current data when executing" checkbox does not work correctly in SAS Customer Intelligence

"Use the most current data when executing" checkbox does not work correctly

Dauren — Thu, 24 Jun 2021 10:14:20 GMT

In SAS CIS, we have two campaigns, first one is for segmentation and second one with comnodes for pushes/sms. Segmentation campaign should run only once while second campaign for push/sms should recount every time when campaign is running.

But in campaign for push/sms selected checkbox "Use the most current data when executing" does not work correctly, it causes the duplicates in communication with clients.

If counts on nodes are updated and comnodes are rerun everything works fine, otherwise there are duplicates in communication.

Any help is appreciated.

Re: "Use the most current data when executing" checkbox does not work correctly

sasamy — Mon, 28 Jun 2021 02:00:50 GMT

Hello - If I understand correctly that the checkbox you are indicating is "Use the most current data when executing communications" - this rule is only applied when the communication itself is executed (as compared to a communication within a campaign being executed). If you want the communications for Push/SMS to not rerun the upstream nodes, you must schedule/execute the communication itself independent of the campaign object.

Re: "Use the most current data when executing" checkbox does not work correctly

Dauren — Thu, 01 Jul 2021 05:54:35 GMT

@sasamy
Thank you for the answer Amy.
We will check that and come back later with the result.