https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/720879#M1699 can we display these reports in VA ? Mon, 22 Feb 2021 11:33:22 GMT mahmoud5 2021-02-22T11:33:22Z https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/597104#M1301 <P>The 19.10 release of SAS Customer Intelligence 360 includes three new email reports. These reports deliver more metrics, an updated design, and additional options that you can use to filter and refine report results. While all reports show the actual performance for your email campaign, the <STRONG>Success Metrics</STRONG> report also displays forecasts results.</P> <P>&nbsp;</P> <P>The following reports are available:</P> <P>&nbsp;</P> <UL> <LI>The <STRONG>Success Metrics</STRONG> report shows how the recipients who opened your email messages engaged with the content in the messages.</LI> <LI>The <STRONG>Exception Metrics</STRONG> report provides details about your email messages that bounced or were reported as spam, as well as the recipients who clicked the unsubscribe link.</LI> <LI>The <STRONG>Metrics by Occurrence</STRONG> report shows the counts of success and exception metrics.&nbsp;</LI> </UL> <P>You can view and analyze performance results for your email tasks during or after the email campaign.</P> <P>&nbsp;</P> <P>To view the report for an individual email task, click <STRONG>Reports</STRONG> on the <STRONG>Insights</STRONG> tab for the task and select the reports using the drop-down list.</P> <P>&nbsp;</P> <P>To view the summarized results for all email tasks, go to <STRONG>Insights</STRONG> on the left navigation menu and click on the report name. In each report, you can select multiple email tasks to view the summarized results for a specific group of tasks.</P> <P>&nbsp;</P> <P>This feature is available in SAS 360 Engage: Email.</P> Wed, 16 Oct 2019 21:15:06 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/597104#M1301 ECLee_SAS 2019-10-16T21:15:06Z https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/720877#M1698 <P>can we display these reports in VA?</P> Mon, 22 Feb 2021 11:32:30 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/720877#M1698 mahmoud5 2021-02-22T11:32:30Z https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/720879#M1699 can we display these reports in VA ? Mon, 22 Feb 2021 11:33:22 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/720879#M1699 mahmoud5 2021-02-22T11:33:22Z https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/720890#M1700 These reports are embedded into the SAS Customer Intelligence 360 User Interface and are based on specifically transformed data. Unfortunately they are not available to be imported into an on-premises VA environment<BR /> Mon, 22 Feb 2021 12:15:47 GMT https://communities.sas.com/t5/SAS-Customer-Intelligence/New-Reports-for-Email-Tasks-Available-in-CI360/m-p/720890#M1700 OlafKratzsch 2021-02-22T12:15:47Z