topic design and definition tabs missing in ci studio in SAS Customer Intelligence

design and definition tabs missing in ci studio

mcc — Sat, 11 Jun 2016 05:27:43 GMT

Re: design and definition tabs missing in ci studio

BeverlyBrown — Wed, 15 Jun 2016 14:28:03 GMT

Hi @mcc, would you elaborate on what you're experiencing? This article on how to get fast, helpful answers in the community describes how to structure inquiries to that end. Thanks for being a part of the CI Community.

Re: design and definition tabs missing in ci studio

RossH — Thu, 16 Jun 2016 16:04:43 GMT

Hi @mcc - A potential cause for this behavior where the Designer and Definitions tabs are missing in CI Studio may be that the SID file was not updated in metadata when the SETINIT was most recently applied.

Steps for updating the SID file in metadata can be found in the Software License Renewal Instructions for SAS 9.4 for UNIX and for Windows within the 'Update the SID File in Metadata for Applicable SAS Solutions' section.

If the SID file was not updated in metadata when your SETINIT was most recently applied, updating the SID file in metadata may resolve this issue.

If the problem persists, please open a track with SAS Technical Support, and we will be happy to help you.

To open a track with SAS Technical Support, you can:

- Open a technical support track by e-mailing the problem description and attachments to support@sas.com. If you are creating a technical support track by e-mailing, please include the site number of the pertaining environment.

- Files that are too large to e-mail can be sent by FTP, using the instructions that are available at http://support.sas.com/kb/20/941.html.

- Alternatively, you can start a technical support track by using the web form at http://support.sas.com/ctx/supportform/createForm.

Re: design and definition tabs missing in ci studio

mcc — Fri, 17 Jun 2016 15:41:02 GMT

Thanks for reply, good to know the steps to update sid file in metadata. In our case ci studio was recently installed in new env and business context was not defined yet. I was getting the message that workspaces that require business context will not be available.

After creating the business context the design and definition tabs showed up. Thanks again for advice!

Re: design and definition tabs missing in ci studio

RossH — Fri, 17 Jun 2016 15:42:58 GMT

Hi @mcc - many thanks for letting us know what resolved this issue for you!