topic Re: SAS Tag Instructions in SAS Customer Intelligence

SAS Tag Instructions

bouthaynaDhifa — Fri, 30 Aug 2019 08:00:39 GMT

Hello,

Currently, I use sas customer intelligence 360 and I want to tag my website.

I added the statement sas tag on my website.

But unfortunately, the popup of sas doesn't show to follow the events of my site.

And in the network, I have a lot of requests to my platform.ci360.sas.com.

So, I don't know what the problem is and why I don't find these events in the data views.

Re: SAS Tag Instructions

JamesAnderson — Fri, 30 Aug 2019 14:05:14 GMT

Hi,
You also need to approve the domain for the data collection to commence. This is done inside the CI360 UI, Configuration - General Settings - Domains.
Regards
James

Re: SAS Tag Instructions

bouthaynaDhifa — Tue, 03 Sep 2019 08:14:22 GMT

Hello,
yes I approved the domain on my platform but the popup doesn't appear.

Re: SAS Tag Instructions

mmartinezcampos — Wed, 19 Feb 2020 15:20:17 GMT

@bouthaynaDhifa Did you ever get this solved? I'm having the same issue.

Re: SAS Tag Instructions

OlafKratzsch — Wed, 26 Feb 2020 20:38:21 GMT

@mmartinezcampos @bouthaynaDhifa which popup are you expecting? Are you talking about this Event Inspector ?

This is a tool that our PreSales and implementation consultants use to visualize events. It requires the injection of some JavaScript using Tampermonkey to redirect events for visualization.

You can find the same information on the network tab of your browser developer tools looking for the POST requests to SAS. The payload of these events is what you would also see in the Event Inspector