topic Re: Data item does not appear in select node in CI in SAS Customer Intelligence

Data item does not appear in select node in CI

Sabawoon — Mon, 29 Oct 2018 06:32:56 GMT

Hi Everyone,

I have created a new data item in current information map, save the information map. When try to go to that category by using select node in CI studio, the newly created data item does not appear.

The data type and length of the data item is same as the source table.

Re: Data item does not appear in select node in CI

JamesAnderson — Mon, 29 Oct 2018 07:07:15 GMT

Hi Sabawoon,
The structure of the information map is cached inside the MA Application server, so changes that you make are not immediately available. To refresh the cache you can go into CI Studio -> Administration Workspace -> Business Contexts. Edit the business context and go to the Metadata tab and click "Clear Metadata Cache", log out and log in. For more detailed instructions you can take a look at the MA Users guide, Pg 48.
Regards
James

Re: Data item does not appear in select node in CI

Sabawoon — Mon, 29 Oct 2018 11:49:22 GMT

Hi James,

Thanks for your reply. If I got your meaning, I went through Management Console > Customer Intelligence > Administration Resources > Information Map Metadata and the I Cleared Metadata Cache but still I can't see the new data items.

Re: Data item does not appear in select node in CI

JamesAnderson — Tue, 30 Oct 2018 00:09:04 GMT

Hi,
If you also logged in and out of CI Studio, then you've done the right steps (I gather from your reply you are on v5.x of CI). Next step would be to check that you have the correct MA Custom Information Map attributes assigned to that data item. Compare this new data item to an existing one that works - it likely that you don't have the "Level" set correctly.
Regards
James

Re: Data item does not appear in select node in CI

Sabawoon — Tue, 30 Oct 2018 09:10:52 GMT

Hi James,

Thank you, it worked.