topic Re: SAS 9.4 configuration failure at stage 11 in Administration and Deployment

SAS 9.4 configuration failure at stage 11

DavidGQ — Tue, 06 Jun 2017 17:33:53 GMT

Good day,

I have the Windows Server 2012R2 and I trying to install SAS 9.4 M4(Standalone Installation) and I have a error, when I trying configuration Stage 11: Web Application Server configuration ..

The error says,

The following problem was encountered while configuring SAS Web Application Server Node Configuration: Application Server has started, however web applications with the following contexts failed to start. Please refer to Application Server logs for more details.

Attached a Print Screen below

Regards..

Re: SAS 9.4 configuration failure at stage 11

maheshtalla — Tue, 06 Jun 2017 18:03:12 GMT

Hi David,
Even I had same issue @ step 11 some time back, i'm not sure if that is correct way but it worked for me. Please refer to below link i had provided solution.,
https://communities.sas.com/t5/Administration-and-Deployment/SAS-9-4-configuration-failure-at-stage-11/m-p/217461#M3333

Re: SAS 9.4 configuration failure at stage 11

DavidGQ — Tue, 06 Jun 2017 18:59:29 GMT

Thanks @maheshtalla,

I have a Doubt, when I see the message of issue, I have to press Yes, No or Retry?

Re: SAS 9.4 configuration failure at stage 11

maheshtalla — Tue, 06 Jun 2017 20:27:37 GMT

Hi David,
It depends on what you decide, If you want to continue with further config steps you can press yes/yes to all. It not good to proceed since next steps fails obviously as it has dependencies. Option "No" will not proceed further and it exits. If you press "retry" it will try may be you can try it some times retry should work.

Also there are lot of factors to be consider like pre-req on firewall, ulimit etc as discussed in my thread

Re: SAS 9.4 configuration failure at stage 11

JuanS_OCS — Wed, 07 Jun 2017 08:06:21 GMT

Hello @DavidGQ,

I found this before. The problem usually comes when there is a problem of configuration in one of the basic components on SASServer1_1, which basically contains the web components of Web Infrastructure Platform (WIP). Thos problem may come from SASLogin, SASContentServer, WIP Services...

I expect that most probably, there migh be something wrong in the pre-requisites, or your response file (configuration), or you missed post-configuration steps from the hotfixes documents , therefore you might need to repeat the installation from scratch or, at least, from the installation of the binaries.

I would check your response file (if you have created it, something I always recommend, highly) and your logs, but most importantly, I would open a track with SAS Technical Support.

Re: SAS 9.4 configuration failure at stage 11

ghalbi — Tue, 05 Sep 2017 09:41:49 GMT

Hi All

I have the same problem when configuring SAS 9.4 web server. the install fail in the stage 11 when starting the "SAS Web Application Server Configuration".

I've tried the solution suggested by @maheshtalla but it doesn't work.

I've alreadey open a ticket in SAS Support and no solution until now.

Please find in attachement the log vfabrictcsvr_startMidtierServers.

Do you have any idea ? @DavidGQ did you find a solution for your problem ?

Thanks

Re: SAS 9.4 configuration failure at stage 11

alexal — Tue, 05 Sep 2017 11:07:16 GMT

@ghalbi,

You had a problem with starting SASServer11_1:

[appserverTarget] 2017-09-02 21:06:01,451 [main] ERROR com.sas.appserver.vfabrictcsvr.Server - Webapp with

SASModelManagerJavaServices context failed to start

I would like to review these files from /sas/sasconf/Lev1/Web/WebAppServer/SASServer11_1/logs

catalina.out
gemfire.log
server.log

Re: SAS 9.4 configuration failure at stage 11

DavidGQ — Tue, 05 Sep 2017 15:45:57 GMT

Hi @ghalbi, what kind of installation do you have?

In my case I had have a Standalone installation, for this problem I was review the all Ports in use with Netstat command and deactivated Ipv6 and then I was restarted de SAS_Server...one for one and Retry the configuration. With that my probleme was solved.

Re: SAS 9.4 configuration failure at stage 11

ghalbi — Wed, 06 Sep 2017 14:27:11 GMT

Hello,

I succeded to solve the problem and bypass the error in step 12. Here's what I did:
When configuring Web server and when the stage 12 is running , I have generated manually the scripts for launching the services sas (sas.servers, sas.servers.mid, sas.servers.pre) by launching the script " generate_boot_scripts.sh ".

Step 12 has passed and the installation has ended successfully. I am finalizing the post-installation and it seems to work.

I don't have a logical explanation of this until now.

Thanks.