topic Re: ERROR During Deployment Backup and Recovery in Administration and Deployment

ERROR During Deployment Backup and Recovery

japsas100 — Mon, 29 May 2017 07:00:24 GMT

Hi ,

I am getting below error during backup: -

A problem occurred in executing a "Deployment Backup and Recovery" operation.

Operation Status : NOT_STARTED

This was a scheduled backup.

It is recommended to take another clean backup by running sas-backup after recovering from the error situation.

Got Exception as follows:

Backup Errors

Error Entry:

Status Code: 671

Name: ERROR_CODE_DEPLOYMENT_AGENT_COMMUNICATION_FAILURE

Category: GENERAL

Classification: ERROR

Date and Time Of Error: 2017-05-28T01_00_00

Log Name: SASDeploymentBackup9.4.log

Log File Location: /opt/sas/config/Lev1/Web/Logs/SASServer1_1

Operation Type: backup

Originating Tier: xxxxxxxxxxxxxxx

Message: An error occurred while trying to connect to the host using the SAS Deployment Agent. Please make sure that the agent is running on required hosts. Please refer the "Starting and Stopping the SAS Deployment Agent" chapter of the "System Administration Guide".

Stack Trace: Primary metadata server is not reachable using SAS Deployment Agent. Primary metadata tier : xxxxxxxxxxxxxxx

Re: ERROR During Deployment Backup and Recovery

JuanS_OCS — Mon, 29 May 2017 07:19:49 GMT

Hello @japsas100,

This error means that one pre-requisite is not working. In this case, it is the SAS deployment agent. For this tool to work as scheduled, you will need to have the SASServer1_1 (plus its dependencies) and the SAS Deployment Agent (on each box of your SAS deployment) to be up and running.

Probably the server rebooted and the agents did not started. THe solution is quite simple. SAS provides scripts ready-to-be-scheduled for automatic start of the agents, after a reboot: https://communities.sas.com/t5/tkb/articleprintpage/tkb-id/library/article-id/1448

Does it help?

Re: ERROR During Deployment Backup and Recovery

japsas100 — Mon, 29 May 2017 07:44:30 GMT

I have followed the same steps as per below documentation but when I check the status it return "SAS Deployment Agent directory not found"

[root@sastest01 xxxxxxxx]# service sas.deployd status
SAS Deployment Agent directory not found

Re: ERROR During Deployment Backup and Recovery

JuanS_OCS — Mon, 29 May 2017 08:02:15 GMT

Hello there @japsas100,

on the sas.deployd, did you had the opportunity to read the instructions and content?

ON the first lines, there is a definition of a variable, by default:

AGENT_PATH=$SASHOME/SASDeploymentAgent/9.4

You can check if it is the right one. Once you do this, repeat the steps to re-deploy the script.

Also, please bear in mind the instruction on the link are OS-related. On the sas.deployd file you can find the custom instructions for each OS.

Re: ERROR During Deployment Backup and Recovery

japsas100 — Mon, 29 May 2017 08:34:28 GMT

Yes, I can see AGENT_PATH defined as default. But still, i am getting the same error.

#
#*****

AGENT_PATH=$SASHOME/SASDeploymentAgent/9.4

#*****

I have repeated the same steps.

Re: ERROR During Deployment Backup and Recovery

JuanS_OCS — Mon, 29 May 2017 08:36:31 GMT

It seems as the variable $SASHOME is not being resolved. Try to hardcode this variable. Probably something as:

AGENT_PATH=/opt/sas/sashome/SASDeploymentAgent/9.4

Re: ERROR During Deployment Backup and Recovery

japsas100 — Mon, 29 May 2017 08:43:46 GMT

Now agent services has been started 🙂

[root@sastest01]# service sas.deployd start
SAS Deployment Agent started successfully

Thanks.