topic Re: Cannot create new project tin Enterprise Miner in Administration and Deployment

Cannot create new project tin Enterprise Miner

JohnJPS — Thu, 27 Apr 2017 21:46:34 GMT

We have an issue where, when going to create a new project in Enterprise Miner, it just hangs for a long time (15 minutes+) and then either responds withan error that it lost the connection with the server, or else

"Cannot connect to "SASAppOA - Logical Workspace Server". Make sure the Workspace Server is running and accessible."

So, we can get into Miner and I'm pretty certain that the workspace is available because we have Contextual Analysis running on the same server and users are accessing that without issue via the thin client web interface. I've verified (or I believe I have, at least) that users have the proper permissions to use EG also.

Has anyone seen and worked around this error? Any tips would be much appreicated.

Thanks!

Re: Cannot create new project tin Enterprise Miner

PaulHomes — Thu, 27 Apr 2017 22:31:37 GMT

Not being able to connect to the SASAppOA - Logical Workspace Server sounds very similar to the issue you had in Validating SASAppOA in SAS Management Console - How long should this take? Were you able to resolve that issue and if so what was the resolution? That may help in understanding the issue here.

With regards to Contextual Analysis working, are you sure that it is using the same SASAppOA - Logical Workspace Server and not another workspace server, such as SASApp - Logical Workspace Server?

Re: Cannot create new project tin Enterprise Miner

JohnJPS — Fri, 28 Apr 2017 12:57:23 GMT

Hi Paul, thanks for your response. I'm hoping it is similar. For this one, we may be onto something: we found one admin who *can* create a project... just need to investigate what's special about him. The other issue remains unresolved, but perhaps our discovery will help in both areas.

Re: Cannot create new project tin Enterprise Miner

PaulHomes — Sun, 30 Apr 2017 04:21:20 GMT

Of course one of the differences about an admin (a member of the SAS Administrators group) is that they have lots of permissions. If you get past the workspace server launching issue then you may find the following SAS notes interesting with regard to EM troubleshooting and project permissions requirements:

Re: Cannot create new project tin Enterprise Miner

JohnJPS — Tue, 02 May 2017 16:17:52 GMT

Thanks again, Paul. While running through a lot of scenarios, the solution was resolved. Sadly we didn't pinpoint with precision which specific change that cured it; but given your starting point, the situation has been resolved... (including my other post that you referenced.) Thanks!

Re: Cannot create new project tin Enterprise Miner

PaulHomes — Wed, 03 May 2017 08:06:31 GMT

Good to hear you have it resolved.