topic How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English) in Administration and Deployment

How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

nmilety — Wed, 29 Mar 2017 20:43:35 GMT

Hi,

I'm looking for some help troubleshooting a SAS 9.4 x64 install failure. I keep having a failure during install right at the 'SAS Providers for OLE DB (64-bit, English)' stage. The logs are a bit cryptic for me and, while I can sort of figure out the problem, I'm not entirely confident I can narrow down a root cause and fix it. Can anyone help, please?

I've attached 5 of the 7 logging files that got created during the install that failed. Since this post only allows 5 attachments, I've ommitted the responserecord log file and the deploywiz log file. I can provide any additional information/files if necessary.

Re: How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

SASKiwi — Sat, 22 Apr 2017 06:38:10 GMT

The errors appear to relate to failures updating the Windows Registry. Are you sure your username has admin rights on your PC?

Re: How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

nmilety — Wed, 28 Jun 2017 19:48:42 GMT

I do have Admin creds on my development VM. I am running the install from cmd window run as admin. How were you able to suggest that the permissions in registry might be an issue?

Re: How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

KimLeBouton — Wed, 24 Mar 2021 21:58:38 GMT

I just received the same error message for a SAS 9.4M7 64-Bit install. Any updates?

Re: How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

Sajid01 — Thu, 01 Apr 2021 12:58:19 GMT

Hello
If the install fails, there should be a popup message with details and the location of the log files.
Can you post it so that somebody may help.

Re: How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

Neil_Davis — Tue, 20 Apr 2021 05:42:30 GMT

I'm experiencing this same problem... Any help would be appreciated.

Re: How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

gwootton — Tue, 20 Apr 2021 13:20:30 GMT

Looks like we are running "C:\WINDOWS\System32\regsvr32.exe", /s, "C:\Program Files\SASHome\SASProvidersforOLEDB\9.47\sasafloc.dll" which is failing with exit code 3:

2021-04-20 15:39:21 BatchRegistrationTask - attempting to register C:\Program Files\SASHome\SASProvidersforOLEDB\9.47\sasafloc.dll by executing ["C:\WINDOWS\System32\regsvr32.exe", /s, "C:\Program Files\SASHome\SASProvidersforOLEDB\9.47\sasafloc.dll"]
2021-04-20 15:39:21 BatchRegistrationTask - from C:\Program Files\SASHome\SASProvidersforOLEDB\9.47
2021-04-20 15:39:21 BatchRegistrationTask - register complete with exit value 3

Here is a SAS Note on that issue:

Problem Note 51956: SASComb.dll fails to register during the deployment process

Re: How do I troubleshoot SAS 9.4 install failure at SAS Providers for OLE DB (64-bit, English)

nmilety — Tue, 20 Apr 2021 15:25:25 GMT

Hi, This was a few years ago for me now, and I've since moved onto a different job, so I don't really recall exactly. I believe there were a few Microsoft Visual C++ Redistributables that I installed, which got it working. But I'm really not 100% sure since it was during the rush to refresh the lab software loadset, and I had hundreds of other software titles to package and troubleshoot. I hope that helps.