topic Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment in Administration and Deployment

I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Wed, 01 Feb 2017 22:10:44 GMT

Good Day,

I'm Trying to connect to SAS Activity-Based Management and SAS Financial Management but the application show me an error with the enviroment and the all services of SAS and Jboss are Started.

I tried open the Link of SAS enviroment in Internet Explorer and I don't recieve response.

How I can change that link of SAS enviroment for to solve this problem?

Thanks

Best regards

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

dpage — Wed, 01 Feb 2017 22:17:57 GMT

Find the right correct link for sas-environment.xml. Does the SASLogon/sas-environment.xml sample work? You should be able to change the URL in the sassw.config file in the root of SASHome to update the clients lookup.

I've seen issues with clients when that URL doesn't load because it's moved, or it is protected by an authentication requirement, a bad SSL certificate, or behind a proxy when no proxy arguments have been set for the client.

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Thu, 02 Feb 2017 20:08:26 GMT

I can't open the Url of Enviroment.xml and this link is correct but I don't open in the browser. My url is:

http://SASABM72:8080/SASLogon/sas-environment.xml

In case when the problem is with SSL certificate, how I can resolve this?

Thanks!

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

dpage — Thu, 02 Feb 2017 20:37:19 GMT

If you can't open it, how are you certain the link is correct? If it's a matter of a self signed certificate, it can be imported into the JRE following these directions

http://support.sas.com/documentation/cdl/en/secref/69831/HTML/default/viewer.htm#n12033intelplatform00install.htm But the SAS Activity-Based Management Client isn't java based, so it won't matter - it will however fix SAS FInancial Management Studio if that was the problem.

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Thu, 02 Feb 2017 22:51:25 GMT

I think that link is correct because, is the same path used for SAS Documentation with my localhost in my case SASABM72, but I can't opened.

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

JuanS_OCS — Fri, 03 Feb 2017 08:45:52 GMT

Hello @DavidGQ,

here some things you can do:

One, is go to your SAS management console and try to Validate the SAS Content Server. You might find erros here and the error could give you additional information. The following links also explain some general problems with certificates (certificates error are described as PKIX errors, due to the SSL handshake)
- http://support.sas.com/kb/39/690.html
- https://communities.sas.com/t5/Administration-and-Deployment/Content-Server-Validation-Java-Connection-time-out-error/td-p/272614
Also, you can check the server.log on your jBoss/WebLogic/WebSphere where the SASServerX is created. It could be that while the Windows/Linux service says that it is started, the server did not started properly. Please check for all the SASServerX you do have, specially SASServer1 (basic) and the SASServer where ABM is deployed.
Try to connect to ABM from an IE on the web server machine itself.

This should be able to give us the information we requrie to know the problem.

Please let us know how it goes.

Kind regards,

Juan

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Fri, 03 Feb 2017 15:59:57 GMT

Good day,

I don't have an Errors in the SAS Content Server validation, but my problem with environment already exits

Best Regards

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

dpage — Fri, 03 Feb 2017 16:07:15 GMT

Does http://SASABM72:8080/SASLogon open a logon dialog?

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Fri, 03 Feb 2017 16:14:40 GMT

Show me this message :

The requested resource (/SASLogon) is not available. Attached the screenshot

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

dpage — Fri, 03 Feb 2017 16:16:57 GMT

Can you get to any web applications? The ABM environments error seems to be a symptom of a larger problem.

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Fri, 03 Feb 2017 16:26:27 GMT

Yes, I can get to any web application.

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

dpage — Fri, 03 Feb 2017 16:28:06 GMT

Are they on a different host? When you go to a web application, it should redirect to SASLogon, does it still say sasabm72 as the hostname?

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Fri, 03 Feb 2017 16:40:15 GMT

Yes they are in different host.

No, when I go to a web application is a different hostname, don't redirect me to SASLogon

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

dpage — Fri, 03 Feb 2017 16:45:52 GMT

It should if you're not logged in. That different host is where SASLogon/sas-environment.xml is hosted, not on the ABM client machine.

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Fri, 03 Feb 2017 17:02:25 GMT

I can't understand this, you can give me an example of web application, I must try to connect in browser on SAS ABM machine?

Thanks

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

dpage — Fri, 03 Feb 2017 18:00:26 GMT

Any other SAS Web Application, SASPortal, SASAdmin, SAS Visual Analytics. The middle tier Lev1\Documents\Instructions.html will have some links.

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Fri, 03 Feb 2017 18:46:47 GMT

Ok, I don't have access for this Web Application the error is similar

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

JuanS_OCS — Mon, 06 Feb 2017 11:03:40 GMT

Hello @DavidGQ,

did you have the opportunty to give a look into the logs I mentioned, or any of the other actions as to validate the SAS COntent Server?

That should give the information we require.

Thank you in advance,

Kind regards,

Juan

Re: I can't connect with SAS Activity-Based Management and SAS FM 5.3 problem with the Enviroment

DavidGQ — Fri, 10 Feb 2017 18:10:35 GMT

Thanks you all!

The problem of my installation was about the configuration with Ipv6 and problems with IE9 in Windows Sever 2008.

I install SAS on Windows Server 2012 with Ipv4 and the problem was solved.

Thanks