topic Re: Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3 in Administration and Deployment

Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3

sram4790 — Thu, 18 Aug 2016 10:09:50 GMT

Hi,

Currently having issue completing the update SAS 9.4 TS1M3 from SAS 9.4 TS1M2.

Was successful with primary SAS Deployment Wizard installation , but facing errors when SAS Deployment mode starts the update.

This is the Configuration failure error messgae found (more details on the error with the attached image)

${metadatasrv.status.error.upgradeMetadataUtility.failure.msg}

Configuration Script :

/apps/sas/Config/SAS_94/SOFTWARE/SASDeploymentManager/9.4/products/cfgwizard__94435__prt__xx__sp0__1/Config/cfgwizard_config.xml

Any reviews on the same will be assistive. Appreciate in Advance!!

Re: Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3

jklaverstijn — Thu, 18 Aug 2016 11:40:07 GMT

Hi,

More info is available in the file refered to by the link in the dialog (/apps/SAS/config/...log) . Click on it and it will open in your browser. Alternatively you can copy the name and open the file in your favorite text editor.

There is bound to be a lot of general information that I tend to take for granted. Scroll down (often I actually scroll through the file bottom-up) and some Java dumps will be there that contain information about the failure. You may want to attach the file to this post if the cause of the error is not obvious to you.

Regards,

- Jan.

Re: Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3

sram4790 — Thu, 18 Aug 2016 11:49:25 GMT

Jan,

You are right , it s more of a Java error ,which i dont have any knowledge. find attached the Error log, missed out in my last post.

Let me know if you can find anything.

Re: Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3

jklaverstijn — Thu, 18 Aug 2016 12:08:56 GMT

I can see a file-not-found error happening. There is a configuration variable that did not get resolved:

${config.lev.logs.configure.dir}

As this string is now integral part of a pathname, the file-not-found is a logical consequence. That said, I have no clue how this can happen and what to do about it. I have seen it before (lon time ago) and probably just restarted the process. But maybe others can be of more assistance.

You may also consider sending this to SAS Tech Support.

Regards,

- Jan.

Re: Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3

anja — Thu, 18 Aug 2016 13:41:12 GMT

Hi,

its a long shot, ,but is your license file still valid, and, does the user ID you are installing with have all the permissions needed to do an upgrade?

Thanks

Anja

Re: Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3

sram4790 — Mon, 22 Aug 2016 09:40:57 GMT

Yes everything look fine from the end.

It's a valid license file and executing User id is also having all accesses.

Re: Unable to Complete SAS 9.4 TS1M2 update to SAS 9.4 TS1M3

userid007 — Tue, 23 Aug 2016 06:37:58 GMT

Is this the same id used for initial installation and configuration ?