topic Re: SAS Env Manager - Administration page in Administration and Deployment

SAS Env Manager - Administration page

fatcat — Tue, 12 Jul 2016 19:00:01 GMT

Hi, i get a blank page when i click on the "Administration" tab when i am in SAS Environment Manager. I am in as the Super Admin user. I tried it on IE and Chrome. I think i am suppose to see Folders, and other metadata objects. What am i missing, anyone else came across this?

Thanks,

Alex

Re: SAS Env Manager - Administration page

SASKiwi — Tue, 12 Jul 2016 19:37:53 GMT

What version of Env Manager are you using? On V2.3 I get a blank screen too but on V2.5 it pops up a separate window for administering metadata.

Re: SAS Env Manager - Administration page

Mark_sas — Tue, 12 Jul 2016 20:27:51 GMT

You may be running into this:

http://support.sas.com/kb/57/836.html

Re: SAS Env Manager - Administration page

shriram4790 — Wed, 13 Jul 2016 08:55:42 GMT

You might have to check the Gemfire and other relevant components of EV in Metadata server too which may in down status , try bringing it up.

Re: SAS Env Manager - Administration page

fatcat — Wed, 13 Jul 2016 15:05:21 GMT

I am on 2.4. I am not seeing any popups. Once in a while I see a splash page when it is loading, then nothing.

Re: SAS Env Manager - Administration page

fatcat — Wed, 13 Jul 2016 15:09:25 GMT

followed the "workaround", but still same.

Re: SAS Env Manager - Administration page

fatcat — Wed, 13 Jul 2016 15:25:24 GMT

The SAS EV agent was down. But restarting it didn't seem to fix the issue.

Re: SAS Env Manager - Administration page

Mark_sas — Wed, 13 Jul 2016 15:44:49 GMT

Sorry the workarounds didn't fix your issue. At this point, you're probably best served contacting Tech Support.

Re: SAS Env Manager - Administration page

shriram4790 — Fri, 15 Jul 2016 10:06:33 GMT

Any progress after this? Were you able to fix the issue. Can you please share the workaround if any.

Re: SAS Env Manager - Administration page

fatcat — Fri, 29 Jul 2016 18:04:16 GMT

it is with SAS TS, still on-going.

Re: SAS Env Manager - Administration page

anja — Fri, 05 Aug 2016 13:38:26 GMT

It might be a long shot, but try the following:
Hold CTRL on your keyboard and while holding, mouse click on administration