topic Re: Model Manager issue, can't create new models in Administration and Deployment

Model Manager issue, can't create new models

GyaniBaba — Fri, 06 May 2016 18:33:00 GMT

All started after I changed the password of all users shown in deployment manager.

Creating Model using CI Studio is throwing error "unable to feth model details from mdel manager rest web service"

Model Manager 13.1 log says

reverted back the password for sas trust, still same issue.

Any help would be great.

Re: Model Manager issue, can't create new models

JuanS_OCS — Fri, 06 May 2016 21:15:08 GMT

Hi,

Can you log in with sastrust@saspw in the SAS Management Console with the last changed password? I woukd check if the account is not locked, and if it is, you should unlock it with an unrestricted user.

Re: Model Manager issue, can't create new models

GyaniBaba — Sat, 07 May 2016 04:29:27 GMT

Hello Juan,

Thanks for responding.

new password works perfect for trust avvount. It is not locked.

Re: Model Manager issue, can't create new models

JuanS_OCS — Sun, 08 May 2016 11:35:27 GMT

Great, good news. Can you see any message or error on your metadata server ?

I personalky would start by aligning with your SAS technical support. It is possible that one configuration file or metadata item did not updated the new password right.

In the meantime, to extend logs to a DEBUG level seems to be a good approach to get additional info.

Re: Model Manager issue, can't create new models

GyaniBaba — Tue, 10 May 2016 18:38:38 GMT

Juan,

So what has happened here is the deployment manager didn't do its job properly.

Under SAS MC -> SAS Foundation Manager-> Model Manager 13.1 -> Core -> User Services-> Config tab -> config button ->

the new password for sas trust was no updated. I updated manually.

same way in remote services and CI 6.4

and this fixed it.

Re: Model Manager issue, can't create new models

JuanS_OCS — Tue, 10 May 2016 18:51:03 GMT

Hi @GyaniBaba, thanks a lot for your feedback, and really great that you found out 😉