https://communities.sas.com/t5/Administration-and-Deployment/Unable-to-See-LDAP-Users-in-SAS-Viya-3-5-Environment-Manager/m-p/952931#M29379 <P>Hi Everyone,</P><P>We are encountering an issue in our SAS Viya 3.5 Environment Manager where LDAP users are not visible. Upon checking the identity service logs, we noticed the following error:<BR /><BR /></P><P>2024-12-09 11:22:48.521 ERROR 21376 --- [1-auto-1-exec-2] com.sas.commons.rest.ExceptionLog : sasboot(c9fea001-173a-43b2-b3ab-98c112785396) caused by: sun.security.validator.ValidatorException: TrustAnchor with subject "CN=*****, OU=ITDS, O=***, L=***, ST=****, C=**" is not a CA certificate<BR /><BR /></P><P>Has anyone experienced a similar issue? Any insights or guidance on how to resolve this would be greatly appreciated.<BR /><BR /></P><P>Thank you!</P> Mon, 09 Dec 2024 08:59:32 GMT Rahulmahajan129 2024-12-09T08:59:32Z https://communities.sas.com/t5/Administration-and-Deployment/Unable-to-See-LDAP-Users-in-SAS-Viya-3-5-Environment-Manager/m-p/952931#M29379 <P>Hi Everyone,</P><P>We are encountering an issue in our SAS Viya 3.5 Environment Manager where LDAP users are not visible. Upon checking the identity service logs, we noticed the following error:<BR /><BR /></P><P>2024-12-09 11:22:48.521 ERROR 21376 --- [1-auto-1-exec-2] com.sas.commons.rest.ExceptionLog : sasboot(c9fea001-173a-43b2-b3ab-98c112785396) caused by: sun.security.validator.ValidatorException: TrustAnchor with subject "CN=*****, OU=ITDS, O=***, L=***, ST=****, C=**" is not a CA certificate<BR /><BR /></P><P>Has anyone experienced a similar issue? Any insights or guidance on how to resolve this would be greatly appreciated.<BR /><BR /></P><P>Thank you!</P> Mon, 09 Dec 2024 08:59:32 GMT https://communities.sas.com/t5/Administration-and-Deployment/Unable-to-See-LDAP-Users-in-SAS-Viya-3-5-Environment-Manager/m-p/952931#M29379 Rahulmahajan129 2024-12-09T08:59:32Z https://communities.sas.com/t5/Administration-and-Deployment/Unable-to-See-LDAP-Users-in-SAS-Viya-3-5-Environment-Manager/m-p/953283#M29390 It sounds like the issuing certificate(s) for the certificate being returned by your ldap server are not in Viya's trust store. Documentation on adding certificates to the trust store for Viya can be found here:<BR /><A href="https://go.documentation.sas.com/doc/en/calcdc/3.5/calencryptmotion/n1xdqv1sezyrahn17erzcunxwix9.htm#n1lpxsg7iwc2kon1c8g3vez9tbpy" target="_blank">https://go.documentation.sas.com/doc/en/calcdc/3.5/calencryptmotion/n1xdqv1sezyrahn17erzcunxwix9.htm#n1lpxsg7iwc2kon1c8g3vez9tbpy</A><BR /> Wed, 11 Dec 2024 20:51:05 GMT https://communities.sas.com/t5/Administration-and-Deployment/Unable-to-See-LDAP-Users-in-SAS-Viya-3-5-Environment-Manager/m-p/953283#M29390 gwootton 2024-12-11T20:51:05Z https://communities.sas.com/t5/Administration-and-Deployment/Unable-to-See-LDAP-Users-in-SAS-Viya-3-5-Environment-Manager/m-p/953325#M29392 <P><a href="https://communities.sas.com/t5/user/viewprofilepage/user-id/78975">@gwootton</a>&nbsp;, will perform this steps and let you know if any issues.</P> Thu, 12 Dec 2024 05:35:27 GMT https://communities.sas.com/t5/Administration-and-Deployment/Unable-to-See-LDAP-Users-in-SAS-Viya-3-5-Environment-Manager/m-p/953325#M29392 Rahulmahajan129 2024-12-12T05:35:27Z