Poor performance/errors when accessing SAS Viya apps due to high memory or disk space in RabbitMQ

ChrisHemedinger — Wed, 11 Sep 2024 16:47:29 GMT

Issue: SAS has recently identified and remediated an issue reported in SAS Viya LTS 2024.04 and Stable 2024.05-Stable 2024.08. For customers running those versions, visit the SAS Support Knowledge Base for ways to identify orphaned RabbitMQ orphaned queues, as well as remediation steps.

Background: After upgrading recent releases of SAS Viya, some RabbitMQ queues might become orphaned. An orphaned queue means that no application is consuming messages from the queue. The queue will not be deleted, causing RabbitMQ pods to consume more memory as messages are added to the queue.

The RabbitMQ pods might be OOMKilled by Kubernetes continuously, causing the RabbitMQ container to restart. This issue can impact the stability of the SAS Viya system, including errors when starting new jobs or compute sessions, along with general slowness when accessing the SAS Viya applications.

An article on SAS Support Knowledge Base provides detailed experience on how to identify and resolve these issues.

topic Poor performance/errors when accessing SAS Viya apps due to high memory or disk space in RabbitMQ in Administration and Deployment

Poor performance/errors when accessing SAS Viya apps due to high memory or disk space in RabbitMQ