topic Re: SAS 9.4 not installing on new Windows 11 PC in Administration and Deployment

SAS 9.4 not installing on new Windows 11 PC

mthorne — Wed, 14 Feb 2024 16:35:59 GMT

I am not sure where to go with this, but I recently purchased a new desktop PC running Windows 11 for work. The PC is connected to a university VPN. When I tried to install 9.4 on this PC, it had issues with some of the 64-bit components and would not complete the installation or even load. This was the error message I got after the last attempt at installing and running the program.

Error: Configuration file "C:\Program Files\SASHome\SASFoundation\9.4\nls\en\sasv9.cfg"" is unreadable.

Our university IT person told me they have had this problem before and they have had to a complete wipe of the hard drive and reinstall all software!

Really, this is where we are at???

Sincerely frustrated!

Re: SAS 9.4 not installing on new Windows 11 PC

ballardw — Wed, 14 Feb 2024 17:17:30 GMT

Can you go to that SASV9.CFG file and copy the contents and show the text?

Since you say "last attempt" one other question to answer is did you attempt to UNINSTALL the failed components before starting later attempts?

Generally you need to address the FIRST problem encountered.

And "wipe the hard drive" means the IT folks aren't that tech savvy. Probably only have experience loading software using disk images.

Re: SAS 9.4 not installing on new Windows 11 PC

mthorne — Wed, 14 Feb 2024 20:56:14 GMT

Here is one of the .cfg from the last install. I did do an unistall before trying again, but I didn’t manually go into the registry or delete the older files.

/*
*   This config file contains the specific options needed for the DataFlux Federation Server.
*
*   It will include the standard config file for this application server and then
*   add on the additional options needed by the Federation Server.
*
*/

/* Include config files */
-config "@sas.config.file@"
-config "@config.lev.dir@\@sas.meta.config.file.name@"

/* Set environment variables */
-set SASOTPCLOSE true

/* Set options */
-nosplash
-noterminal

-memsize 512M

-logconfigloc "@dffedsvrcfg.config.dir@\logconfig.xml"

-pagesize max
-linesize max

-sasuser "@dffedsvrcfg.sasuser.dir@"

-objectserver
-objectserverparms cel=@oma.propertytype.sasencryptionlevel.name@ classfactory=E803E04B-AAF0-4C74-86A6-F7008AA702DC servercomponent='@iomsrv.dffedsvrcfg.name@'
-sspi

-metaserver "@iomsrv.metadatasrv.host@"
-metaport @iomsrv.metadatasrv.port@@
-metarepository "@oma.repository.foundation.name@"
-metaprotocol BRIDGE

/* Include autoexec files */
-autoexec "@dffedsvrcfg.autoexec.file@"

/* Insert user-specific config file */
-config "@dffedsvrcfg.config.usermods.file@"

Re: SAS 9.4 not installing on new Windows 11 PC

mthorne — Wed, 14 Feb 2024 21:18:51 GMT

If I am going to do a complete uninstall, I probably should delete this registry entry, as well?

Re: SAS 9.4 not installing on new Windows 11 PC

mthorne — Wed, 14 Feb 2024 21:42:36 GMT

I did not accept any solution for this yet because there has been no solution given.

Re: SAS 9.4 not installing on new Windows 11 PC

SASKiwi — Thu, 15 Feb 2024 00:54:36 GMT

There are numerous SAS Notes about uninstalling SAS and dealing with problems encountered. This one is probably a good starting point for Windows installations: https://support.sas.com/kb/46/923.html

While it references older SAS versions, the advice in many cases is still good.

Re: SAS 9.4 not installing on new Windows 11 PC

JattoSalamat — Fri, 19 Jul 2024 08:23:11 GMT

I also got a new desktop running Windows 11 for work and ran into similar issues with 64-bit components when installing software. For me, it was an older graphics program that just wouldn't work right. I got a similar error message about a configuration file being unreadable. My university IT person suggested wiping the hard drive too, which seemed extreme.

Re: SAS 9.4 not installing on new Windows 11 PC

JattoSalamat — Mon, 22 Jul 2024 07:11:55 GMT

Before doing anything drastic, I checked out bnhsoftware.com - Software Reviews for some advice. They have great insights and tips that helped me troubleshoot without a full wipe. Maybe there's a simpler fix?

Re: SAS 9.4 not installing on new Windows 11 PC

mthorne — Mon, 22 Jul 2024 11:36:17 GMT

Thank you!