topic Re: Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed in Administration and Deployment

Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed

stevo642 — Fri, 12 Jul 2024 18:01:10 GMT

I'm running Microsoft Windows [Version 10.0.19045.4529] — see system info at end attached doc

The SAS Deployment Wizard reports I'm running Win 7 and won't proceed

See the dialog that pops up in attached doc

I’ve run setup.exe as Admin and it still reports Win 7

My system is up to date with all Win Update patches.

I’ve checked the SAS Foundation System Requirements and my system is robust with plenty of cores, RAM, and disk space (see images at end)

I can run the Microsoft Program Compatibility Troubleshooter. If I select Win XP SP3 the Deployment Wizard will run setup.exe to completion but only within the MS Troubleshooter. If I stop, save the Win XP SP3 compatibility for setup.exe and then run setup.exe, I get the same error as above — running Win 7. See log file snip, next—

NOTE: Additional host information:
 X64_7PRO WIN 6.1.7600  Workstation

Any tips or suggestions appreciated.

Re: Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed

SASKiwi — Fri, 12 Jul 2024 22:42:03 GMT

What version and maintenance release of SAS are you trying to install? If you installing SAS 9.4M5 or earlier then I suggest you try the latest version SAS 9.4M8 to see if that helps. It may be worth opening a Tech Support track before proceeding further.

Re: Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed

stevo642 — Fri, 12 Jul 2024 23:04:08 GMT

I'm installing SAS 9.4 TS1M8

I just requested the software today.

I had this same problem last year when I did my annual July update

I'll take your suggestion & open a support track

— Cheers!

Information for Tech Support Site
Site Name: STEPHEN OKEEFE
Operating System: Microsoft® Windows® Workstation for x64
Internal Reference: SAS 9.4 TS1M8, Rev. 940_24w25

Re: Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed

SASKiwi — Tue, 16 Jul 2024 02:31:10 GMT

Should be OK then. What was the solution last year?

Re: Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed

stevo642 — Tue, 16 Jul 2024 13:00:58 GMT

I forget how I 'got by' last year.

Support track is open.

If we find anything clear cut, I'll report back.

Might just have to do a full uninstall - reinstall

Re: Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed

stevo642 — Tue, 16 Jul 2024 14:44:19 GMT

Found my error with BIG help from SAS’s Brian Nielsen and a MS Teams shared screen session — Thank you, Brian.

I start a lot of apps & shortcuts with Launchy.exe — a very helpful app launcher, IMO — https://www.oldergeeks.com/downloads/file.php?id=3084

I had problems with Launchy a while ago and set it to Win 7 compatibility mode then forgot about doing that.

I didn’t understand that (some?/all?) apps it launched, including the Deployment Wizard, would inherit it’s Win 7 OS compatibility setting.

I’ve turned off that compatibility setting and all seems good.

Re: Deployment Wizard Reports Win 10 Machine as Using Win 7 & Won't Proceed

SASKiwi — Tue, 16 Jul 2024 21:16:51 GMT

That's great. Please update your last post as answered in that case.