https://communities.sas.com/t5/Administration-and-Deployment/V%C4%B1sual-Investigator-user-permission/m-p/935321#M28712 I would recommend engaging SAS Technical Support on this. Usually when we see hangs in the visual interface it means the application running in the browser is getting something it doesn't expect back from some service. The browser console and network trace usually need to be analyzed to identify which object is at fault.<BR /><BR />Using the web browser developer tools to investigate issues in SAS® Web Applications<BR /><A href="https://sas.service-now.com/csm?id=kb_article_view&amp;sysparm_article=KB0036430" target="_blank">https://sas.service-now.com/csm?id=kb_article_view&amp;sysparm_article=KB0036430</A> Wed, 10 Jul 2024 14:01:35 GMT gwootton 2024-07-10T14:01:35Z https://communities.sas.com/t5/Administration-and-Deployment/V%C4%B1sual-Investigator-user-permission/m-p/935099#M28708 <P>Hello All,</P><P>&nbsp;</P><P>I installed SAS Viya 3.5 Visual Investigator. I added the users who will access the VI to the following groups.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="enzopehlivan_0-1720507441556.png" style="width: 400px;"><img src="https://communities.sas.com/t5/image/serverpage/image-id/98243i1A03C2E47D9801C6/image-size/medium?v=v2&amp;px=400" role="button" title="enzopehlivan_0-1720507441556.png" alt="enzopehlivan_0-1720507441556.png" /></span></P><P>However, when I log in with the user, the VI does not open, the circle rotates. If I also add the user to the SAS Administrator group, the VI suddenly opens. VI works but we have a permission problem. What am I missing?</P><P>&nbsp;</P><P>Thank you for answers.</P> Tue, 09 Jul 2024 06:52:03 GMT https://communities.sas.com/t5/Administration-and-Deployment/V%C4%B1sual-Investigator-user-permission/m-p/935099#M28708 enzopehlivan 2024-07-09T06:52:03Z https://communities.sas.com/t5/Administration-and-Deployment/V%C4%B1sual-Investigator-user-permission/m-p/935321#M28712 I would recommend engaging SAS Technical Support on this. Usually when we see hangs in the visual interface it means the application running in the browser is getting something it doesn't expect back from some service. The browser console and network trace usually need to be analyzed to identify which object is at fault.<BR /><BR />Using the web browser developer tools to investigate issues in SAS® Web Applications<BR /><A href="https://sas.service-now.com/csm?id=kb_article_view&amp;sysparm_article=KB0036430" target="_blank">https://sas.service-now.com/csm?id=kb_article_view&amp;sysparm_article=KB0036430</A> Wed, 10 Jul 2024 14:01:35 GMT https://communities.sas.com/t5/Administration-and-Deployment/V%C4%B1sual-Investigator-user-permission/m-p/935321#M28712 gwootton 2024-07-10T14:01:35Z