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    <title>topic [RETRIEVAL_EXCEPTION] An exception occurred while retrieving the existing rules: org.springframework in Administration and Deployment</title>
    <link>https://communities.sas.com/t5/Administration-and-Deployment/RETRIEVAL-EXCEPTION-An-exception-occurred-while-retrieving-the/m-p/934676#M28697</link>
    <description>&lt;P&gt;Hi SAS Community,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I just recently installed a new SAS VIYA 3.5 on RHEL8 and when im trying to login to sasboot after resetting the password for the first time, it showing me the error&amp;nbsp;&lt;/P&gt;
&lt;P&gt;"The application is not authorized to use SAS Logon Manager."&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As per checking of the saslogon logs this is what i found...&lt;/P&gt;
&lt;P&gt;WARN 1348687 --- [&amp;nbsp;&amp;nbsp;&amp;nbsp; bootstrap-2] c.s.a.bootstrap.RemoteRuleLoader&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : service [RETRIEVAL_EXCEPTION] An exception occurred while retrieving the existing rules: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "/authorization/rules": Certificate for &amp;lt;rhel8-viya&amp;gt; doesn't match any of the subject alternative names: [localhost, rhel8-viya, , *.rhel8-test, X.X.X.X, 127.0.0.1]; nested exception is javax.net.ssl.SSLPeerUnverifiedException: Certificate for &amp;lt;rxasasnu01-sxm.uat.iex.seab.gov.sg&amp;gt; doesn't match any of the subject alternative names: [localhost, rhel8-viya, , *.rhel8-test, X.X.X.X, 127.0.0.1]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It got the similar error on this post&amp;nbsp;&lt;A href="https://communities.sas.com/t5/Administration-and-Deployment/The-application-is-not-authorized-to-use-SAS-Logon-Manager/td-p/514329" target="_blank"&gt;https://communities.sas.com/t5/Administration-and-Deployment/The-application-is-not-authorized-to-use-SAS-Logon-Manager/td-p/514329&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But i already have a correct /etc/hosts file. For the certificate does it need to have the fqdn?Am I missing some steps here? appreciate your help&lt;/P&gt;</description>
    <pubDate>Thu, 04 Jul 2024 10:51:54 GMT</pubDate>
    <dc:creator>jbond007</dc:creator>
    <dc:date>2024-07-04T10:51:54Z</dc:date>
    <item>
      <title>[RETRIEVAL_EXCEPTION] An exception occurred while retrieving the existing rules: org.springframework</title>
      <link>https://communities.sas.com/t5/Administration-and-Deployment/RETRIEVAL-EXCEPTION-An-exception-occurred-while-retrieving-the/m-p/934676#M28697</link>
      <description>&lt;P&gt;Hi SAS Community,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I just recently installed a new SAS VIYA 3.5 on RHEL8 and when im trying to login to sasboot after resetting the password for the first time, it showing me the error&amp;nbsp;&lt;/P&gt;
&lt;P&gt;"The application is not authorized to use SAS Logon Manager."&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As per checking of the saslogon logs this is what i found...&lt;/P&gt;
&lt;P&gt;WARN 1348687 --- [&amp;nbsp;&amp;nbsp;&amp;nbsp; bootstrap-2] c.s.a.bootstrap.RemoteRuleLoader&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : service [RETRIEVAL_EXCEPTION] An exception occurred while retrieving the existing rules: org.springframework.web.client.ResourceAccessException: I/O error on GET request for "/authorization/rules": Certificate for &amp;lt;rhel8-viya&amp;gt; doesn't match any of the subject alternative names: [localhost, rhel8-viya, , *.rhel8-test, X.X.X.X, 127.0.0.1]; nested exception is javax.net.ssl.SSLPeerUnverifiedException: Certificate for &amp;lt;rxasasnu01-sxm.uat.iex.seab.gov.sg&amp;gt; doesn't match any of the subject alternative names: [localhost, rhel8-viya, , *.rhel8-test, X.X.X.X, 127.0.0.1]&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It got the similar error on this post&amp;nbsp;&lt;A href="https://communities.sas.com/t5/Administration-and-Deployment/The-application-is-not-authorized-to-use-SAS-Logon-Manager/td-p/514329" target="_blank"&gt;https://communities.sas.com/t5/Administration-and-Deployment/The-application-is-not-authorized-to-use-SAS-Logon-Manager/td-p/514329&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;But i already have a correct /etc/hosts file. For the certificate does it need to have the fqdn?Am I missing some steps here? appreciate your help&lt;/P&gt;</description>
      <pubDate>Thu, 04 Jul 2024 10:51:54 GMT</pubDate>
      <guid>https://communities.sas.com/t5/Administration-and-Deployment/RETRIEVAL-EXCEPTION-An-exception-occurred-while-retrieving-the/m-p/934676#M28697</guid>
      <dc:creator>jbond007</dc:creator>
      <dc:date>2024-07-04T10:51:54Z</dc:date>
    </item>
    <item>
      <title>Re: [RETRIEVAL_EXCEPTION] An exception occurred while retrieving the existing rules: org.springframe</title>
      <link>https://communities.sas.com/t5/Administration-and-Deployment/RETRIEVAL-EXCEPTION-An-exception-occurred-while-retrieving-the/m-p/934725#M28699</link>
      <description>&lt;P&gt;I figured this one out eventually.&lt;/P&gt;
&lt;P&gt;The certificate must have the FQDN. Need to re-apply the certificate and run the distribute certificate using the ansible-playbook. Once done, check the localhost.crt and it should have the FQDN.&lt;/P&gt;</description>
      <pubDate>Fri, 05 Jul 2024 03:00:46 GMT</pubDate>
      <guid>https://communities.sas.com/t5/Administration-and-Deployment/RETRIEVAL-EXCEPTION-An-exception-occurred-while-retrieving-the/m-p/934725#M28699</guid>
      <dc:creator>jbond007</dc:creator>
      <dc:date>2024-07-05T03:00:46Z</dc:date>
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