topic Re: Slow SAS 9.4, not able to scroll in Administration and Deployment

Slow SAS 9.4, not able to scroll

SASuserlot — Thu, 06 Jun 2024 13:47:01 GMT

I have sas 9.4 TS level 1M7 version. I am having a problem using sas. When I increase my display setting on the computer is more than 100%. Sas becomes slow, has a hard time opening the dataset, moving between the tabs, lag, and stickiness of the scroll bar for the editor window. With the 100% setting, the font is very small in all Icons like filenames, folder names in the system, and even the font in the dataset; my eyes really get bad with this kind of setting. What to do?

Re: Slow SAS 9.4, not able to scroll

Sajid01 — Mon, 17 Jun 2024 00:28:02 GMT

Hello
Sorry to hear about your issue.
Is your SAS a local install on your PC/Laptop ? OR you have SAS client like SAS EG locally installed and SAS running on the server?

Re: Slow SAS 9.4, not able to scroll

SASuserlot — Mon, 17 Jun 2024 00:45:42 GMT

We have sas 9.4 desktop version which runs through the remote desk top! All of them facing same issue. We also have EG but it runs fine

Re: Slow SAS 9.4, not able to scroll

SASKiwi — Mon, 17 Jun 2024 01:58:21 GMT

Looks like a continuation of this post: https://communities.sas.com/t5/SAS-Programming/Problems-in-SAS-9-4-64bit-based-on-WIN10-Editor-window-lagging/m-p/929048#M365564

I'll repeat my recommendation from that one - since this involves a virtual desktop, a Tech Support track is the best way to go as it will probably involve further diagnosing. You may find Enterprise Guide ,as an alternative interface, doesn't have this problem.

Re: Slow SAS 9.4, not able to scroll

Sajid01 — Sun, 30 Jun 2024 02:32:20 GMT

Hello @SASuserlot
Prima facie this appears to be a local non SAS issue. The first step is to approach your local IT support / SAS Admin for resolution.