topic Updating lsf admin password in the backend instead of doing it through environment manager UI in Administration and Deployment

Updating lsf admin password in the backend instead of doing it through environment manager UI

sangavis37 — Tue, 19 Dec 2023 12:22:24 GMT

We recently changed the password for the installer account in the Active Directory. Since then, the account gets locked out in SAS due to bad authentication attempts. When we checked why this is happening, we found out that the old password is specified in the environment manager for SAS grid manager platform, but I cannot update the password without the starting the environment manager agent on the midtier machine.

If I start the environment manager agent, it simply locks out the account and I cannot update it

So I seem to be running in circle here as there is no way of doing it without the platform being available. Please let me know if there is a way of doing this in the backend, instead of the UI.

Thanks in advance!

Re: Updating lsf admin password in the backend instead of doing it through environment manager UI

gwootton — Tue, 19 Dec 2023 14:11:26 GMT

I don't think it's possible to set this outside of the UI. Perhaps you could only start the server and leave the agent stopped?

Re: Updating lsf admin password in the backend instead of doing it through environment manager UI

sangavis37 — Tue, 19 Dec 2023 14:24:35 GMT

Hi Greg, thanks for the response. Without the agent, the platform (middle tier server on which grid manager is configured on) is reported as unavailable, so it does not save the changes.

Re: Updating lsf admin password in the backend instead of doing it through environment manager UI

gwootton — Tue, 19 Dec 2023 15:56:40 GMT

Could you remove the SAS Grid Manager resource entirely? When it gets rediscovered it would have no configured password so wouldn't try to log in.

Re: Updating lsf admin password in the backend instead of doing it through environment manager UI

sangavis37 — Wed, 20 Dec 2023 10:00:15 GMT

Thank you for this suggestion. We followed the below steps to resolve it.

1. start the evm agents

2. Opened the configure page of grid manager platform

3. Cleared all the fields which includes the lsf admin username, passwords, ticket url and service url

4. Saved the changes

5. Then stopped the evm agents and waited for the metadata server to unlock the account which took 5 minutes

6. Started the agents and then updated the fields

This seemed to have worked.