topic Re: Windows 11 Beta update now crashes SAS in Administration and Deployment

Windows 11 Beta update now crashes SAS

NKormanik — Fri, 15 Dec 2023 00:59:04 GMT

Double-clicking on the SAS .exe file now causes green screen, with below error messages on two attempts:

Stop code: system_service_exception
What failed: win32kbase_rs.sys

Stop code: page_fault_in_nonpaged_area
What failed: win32kfull.sys

Perhaps the problem lies in: win32kbase_rs.sys contains a new implementation of GDI region.

Sure hope there's a work-around or solution.

Maybe you have a suggestion?

Thanks!

Ksharp — Fri, 15 Dec 2023 02:16:18 GMT

SASKiwi — Fri, 15 Dec 2023 02:46:11 GMT

Is your Windows 11 Beta 32-bit or 64-bit? SAS only supports 64-bit Windows 11. Also I suspect only Production versions of Windows are supported.

What version of SAS are you running? 9.4 M?? And is it 32 or 64 bit? You can check SAS system requirements here.

StefanM — Fri, 15 Dec 2023 07:23:53 GMT

"Is your Windows 11 Beta 32-bit or 64-bit?"

Is there a Windows 11 32bit again? I thought it's only 64 avail.

NKormanik — Sat, 16 Dec 2023 20:04:19 GMT

Thanks for stepping forward, old friend. I tried your suggestion, but SAS still instantly crashes when I try to start it.

I'm using M7. Perhaps M8 doesn't crash. Who knows.

Wish there were an easy solution.

Patrick — Sun, 17 Dec 2023 02:08:08 GMT

Contact SAS Tech Support if your OS version is supported but you can't make it work.

NKormanik — Sun, 17 Dec 2023 06:29:02 GMT

The culprit appears to be "What failed: win32kbase_rs.sys."

SAS worked perfectly before this Windows 11 Beta change was made, and I, unfortunately, updated to it.

Crazy, the milli-instant I double click on Sas.exe, POW, the whole screen goes green. Totally terminal.

Patrick — Sun, 17 Dec 2023 06:39:45 GMT

Found this just Googling. Don't know if it applies to your case.

SASKiwi — Sun, 17 Dec 2023 19:07:46 GMT

I'd also advise against using beta software versions - let others feel the pain, not you...