topic Re: SAS Information Retrieval Studio for SAS service is starting on Compute server in Administration and Deployment

SAS Information Retrieval Studio for SAS service is starting on Compute server

pradevd — Sat, 28 Oct 2023 13:16:16 GMT

SAS Information Retrieval Studio Server was not stopping i.e using sas.server script on compute server. We tried multiple times still was showing up.

we kill this service manually on linux but post patching activity now we could not able to UP this service.

/opt/app/sas/config/Lev1/sas.servers status
SAS servers status:
SAS Web Infrastructure Data Server is UP
SAS Financial Management Data Server is UP
SAS OLAP Server 1 is UP
SAS Object Spawner 1 is UP
SAS Share Server 1 is UP
SAS CONNECT Spawner 1 is UP
SAS DIP Job Runner 1 is UP
SAS Information Retrieval Studio Server is NOT up
SAS Cache Locator Service ins_41415 is UP
SAS Environment Manager Agent is UP

When we tried the start the IRstudio script it is saying no such file or directory it look like this script is looking for python path.

SASInformationRetrievalStudioforSAS $ ./IRStudio.sh start
./IRStudio.sh: line 36: /bin/python: No such file or directory

please help and advise on this issue

Re: SAS Information Retrieval Studio for SAS service is starting on Compute server

gwootton — Mon, 30 Oct 2023 15:38:42 GMT

IRStudio.sh has a PYTHON_EXEC variable set to the path of the python executable, in your case this appears to be "/bin/python" and should probably be "/usr/bin/python". If you update this setting to the correct path of the python binary in the IRStudio.sh file, does it work as expected?

Re: SAS Information Retrieval Studio for SAS service is starting on Compute server

pradevd — Tue, 31 Oct 2023 16:12:54 GMT

Python symlink was missing in /use/bin

Created the symlink and started the IRstudio.sh and it was started and up.