topic Re: Load Content step is failing while reconfiguring Environment manager in middle tier server in Administration and Deployment

Load Content step is failing while reconfiguring Environment manager in middle tier server

BharathReddy — Fri, 14 Apr 2023 02:35:11 GMT

While reconfiguring SAS Environment manager in web server, Load content step is failing with the below error.
“Failed to create initial ev user and role”

Please help in finding me the solution.

Thanks in advance!

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

gwootton — Fri, 14 Apr 2023 13:28:21 GMT

The server log for Environment Manager might have some more detail on why it was unable to do this.

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

BharathReddy — Sat, 15 Apr 2023 11:55:28 GMT

I have checked the server.log file of Environment Manager. There it is mentioned as
‘org.springframework.web.context.ContextLoader@331: org.springframework.beans.factory.BeanCreationException
NOTE: I have followed SAS Note 68909 but still i’m facing the same issue.

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

SASKiwi — Mon, 17 Apr 2023 20:03:25 GMT

If you would like a faster response to your problem then I suggest you open a track with SAS Tech Support. No doubt they will want to see your complete configuration log.

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

gwootton — Tue, 18 Apr 2023 12:24:06 GMT

If the SAS Note did not resolve the issue I agree you should contact SAS Technical Support so they can review your logs.

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

BharathReddy — Tue, 18 Apr 2023 12:26:11 GMT

I have raised a track with TS, they reviewed the log files but still they are yet to provide the fix.
So meanwhile i thought to post here for any suggestions

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

sangavis37 — Wed, 19 Apr 2023 08:47:04 GMT

I had the same problem. Are you configuring https? If yes, this might have something to do with that. Check this - https://documentation.sas.com/doc/en/bicdc/9.4/bimtag/n1q28511wr19k2n1t2q852eayc8z.htm

In my case, it had something to do with WebDAV. Pay attention to this - https://documentation.sas.com/doc/en/bicdc/9.4/bimtag/n1uh9f02c7lsnzn1cu57z20h95m8.htm
I completed the above steps and retried, and it worked.

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

alko13 — Thu, 20 Apr 2023 02:17:29 GMT

have you installed the hotfix as well?

https://tshf.sas.com/techsup/download/hotfix/HF2/J9V.html#68909

Re: Load Content step is failing while reconfiguring Environment manager in middle tier server

BharathReddy — Thu, 20 Apr 2023 02:19:01 GMT

Yes, I have installed the hotfix as well