topic Re: Agent not yet setup in Administration and Deployment

Agent not yet setup

snakeplate — Mon, 10 Apr 2023 04:41:58 GMT

After a LUN storage downtime, sasenvironment manager agent failed to start and I set "accept.unverified.certificates=true" in agent.properties, renamed data folder then start it again.

/sasapp/uat/Config/Lev2/Web/SASEnvironmentManager/agent-5.8.0-EE/bin/hq-agent.sh start
Starting HQ Agent...... running (35071).
[ Running agent setup ]
Should Agent communications to HQ be unidirectional [default=no]: yes
What is the HQ server IP address: sasuat.domain.com
Should Agent communications to HQ always be secure [default=yes]: Yes
What is the HQ server SSL port [default=7443]: 7444
- Testing secure connection ... Success
What is your HQ login [default=hqadmin]: sasevs@saspw
What is your HQ password: **Not echoing value**
- Invalid username/password
Unable to automatically setup: Invalid username/password

/sasapp/uat/Config/Lev2/Web/SASEnvironmentManager/agent-5.8.0-EE/bin/hq-agent.sh status
HQ Agent is running (PID:36679).
Current agent bundle: agent-5.8.0
Agent not yet setup

How do I fix it?

Re: Agent not yet setup

gwootton — Mon, 10 Apr 2023 12:58:53 GMT

It looks like the password for sasevs@saspw in the configuration file for that agent is incorrect so it is unable to authenticate. You will need to update the password for sasevs@saspw on this host and perform your steps again (stop agent, delete the data or rename the data directory, and start the agent)

Re: Agent not yet setup

snakeplate — Tue, 11 Apr 2023 03:46:31 GMT

I had reset password for sasevs@saspw using sasadm.sh and repeat what I did before and it still failed with same error.

Re: Agent not yet setup

snakeplate — Tue, 11 Apr 2023 04:11:36 GMT

update:

I also reset password on sas environment manager, the reset on server with environment manager agent but it still producing same error.

Re: Agent not yet setup

gwootton — Tue, 11 Apr 2023 14:09:07 GMT

The password being used that is failing is encoded in the file <SASConfig>/Lev1/Web/SASEnvironmentManager/agent-5.8.0-EE/conf/agent.properties in the attribute agent.setup.camPword. This would be updated when you update the managed password using the SAS Deployment Manager's Update Password task. Did you do this for sasevs@saspw on the host that is failing?

Update a Managed Password
https://go.documentation.sas.com/doc/en/bicdc/9.4/bisecag/n0rze9kvk0b7b0n16r2dsvfuq14r.htm

Re: Agent not yet setup

snakeplate — Tue, 11 Apr 2023 14:28:14 GMT

yes, I update password on failing host.

Re: Agent not yet setup

gwootton — Tue, 11 Apr 2023 15:25:17 GMT

You could try adding the password in plain text in the agent.setup.camPword field and see if the startup succeeds.

Re: Agent not yet setup

snakeplate — Wed, 12 Apr 2023 03:34:36 GMT

I tried replacing value of agent.setup.camPword with plaintext password, delete data folder then restart. But still same result.

Re: Agent not yet setup

gwootton — Wed, 12 Apr 2023 13:44:12 GMT

If it is still failing with invalid user name / password, it sounds like the password may not have been updated everywhere.

Updating Passwords for SAS Environment Manager Metadata Identities
https://go.documentation.sas.com/doc/en/bicdc/9.4/evug/n0nwcxbelfbig9n1ouz5jz2xpcja.htm#n03adpmaivzw5jn13saj3ok63xhc