SAS WIP Load content failed during the installation

sathya66 — Mon, 21 Nov 2022 11:06:43 GMT

Hi All,

During the SAS Mid-tier install SAS WIP load content is failing. See the ERROR below.

It worked on other machine with same response files property but it is failing in different machine (same settings across all machines )

Stage 12: Load Content
E 1 - SAS Web Infrastructure Platform
2 - SAS HTML Application Themes
3 - SAS Environment Manager Mid-Tier

The following problem was encountered while configuring SAS Web Infrastructure
Platform:

Load Content failed for: SAS Web Infrastructure Platform WebDAVRestore (9.4.004)
Current time is: 2022-11-21T10:49:30.811+0000
Restoring to "/SASContentServer/repository/default/sasdav" for user "sasadm@saspw"
from
"/binaries/SASWebInfrastructurePlatform/9.4/Config/Deployment/Content"
-
OPTIONS status 503 (Service Unavailable) for
/SASContentServer/repository/default/sasdav
com.sas.services.webdav.DAVException:
503 (Service Unavailable) during OPTIONS
on
/SASContentServer/repository/default/sasdav
at
com.sas.services.webdav.DAVResource.processError(DAVResource.java:3381)
at
com.sas.services.webdav.DAVResource.doOptions(DAVResource.java:2419)
at
com.sas.services.webdav.WebDAVRestore.getServerInformation(WebDAVRestore.java:603)
[...]

Configuration
script:

/binaries/SASWebInfrastructurePlatform/9.4/Config/webinfpltfm_config.xml

For
more information, see the log file located
at

/config/Lev1/Logs/Configure/webinfpltfm_loadContent_2022-11-21-10.49.16.log

You
must resolve the error as reported in the log before continuing. If you can fix
the issue immediately, do so
and click Retry. Otherwise, click Stop and restart the configuration at a later
time, after the issue has been resolved.

( ) 1 - Stop
(*) 2 - Retry

and seen SASSerevr1_1 logs and found the Warnings and ERRORs as well.

21-Nov-2022 10:48:57.764 WARNING [Catalina-utility-8] org.apache.tika.config.InitializableProblemHandler$3.handleInitializableProblem org.xerial's sqlite-jdbc is not loaded.
Please provide the jar on your classpath to parse sqlite files.
See tika-parsers/pom.xml for the correct version.

10:50:28,917 | ERROR | [[cas]] | Servlet.service() for servlet [cas] in context with path [/SASLogon] threw exception [Request processing failed; nested exception is org.jasig.cas.services.UnauthorizedServiceException: service.not.authorized] with root cause
org.jasig.cas.services.UnauthorizedServiceException: service.not.authorized
at org.jasig.cas.CentralAuthenticationServiceImpl.grantServiceTicket_aroundBody2(CentralAuthenticationServiceImpl.java:190) ~[cas-server-core-3.4.11.jar:3.4.11]
at org.jasig.cas.CentralAuthenticationServiceImpl.grantServiceTicket_aroundBody3$advice(CentralAuthenticationServiceImpl.java:44) ~[cas-server-core-3.4.11.jar:3.4.11]
at org.jasig.cas.CentralAuthenticationServiceImpl.grantServiceTicket(CentralAuthenticationServiceImpl.java:1) ~[cas-server-core-3.4.11.jar:3.4.11]
at org.jasig.cas.CentralAuthenticationServiceImpl.grantServiceTicket_aroundBody4(CentralAuthenticationServiceImpl.java:251) ~[cas-server-core-3.4.11.jar:3.4.11]
at org.jasig.cas.CentralAuthenticationServiceImpl.grantServiceTicket_aroundBody5$advice(CentralAuthenticationServiceImpl.java:44) ~[cas-server-core-3.4.11.jar:3.4.11]
at org.jasig.cas.CentralAuthenticationServiceImpl.grantServiceTicket(CentralAuthenticationServiceImpl.java:1) ~[cas-server-core-3.4.11.jar:3.4.11]
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_252]
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_252]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_252]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_252]

2022-11-21 10:50:28,964 [tomcat-http--38] ERROR [sasadm] org.jasig.cas.client.util.CommonUtils - Server returned HTTP response code: 500 for URL: https://sas.md:8343/SASLogon/proxy?pgt=TGT-2-Aoa9bsDIK3sz9sGf4yWt0CPvccHdlaXSN3eO1IK3GFkqVyuvwm-cas&targetService=https%3A%2F%2Fsas.md%3A8343%2FSASLogon%2FclearPass%3Fsecurity%3Dencrypt%26salt%3Dx4ea0a4c0%26key%3DMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAhzkPLLZSmoO6wl6UQcMXBf3EnR9lxFNoW4vtqXYOb9QvB%252BPQSGb6f944HL8X3bTlqlBb2v9PLYS8oqz8ROpd2MeR0mha0fb9aBoTpXz72c2LAOhhyVznmnZlR6LUk6G0bCnojk0Webk%252FkGhUeeQmVvOxokF09H13QX77qber4udWt53%252FKhoIGDYz4GW0aWZVPijx%252BxylE0i6OKDEgEvw4i5Q0b6c4QTltRw7U3sN5riqinBlKjEabIVeSqdOa6sKL4RZUuPtGUq1mvimqiw1BxJ%252BP8%252BeI%252BPHR7r4%252BQy3x81QA1u31w4QQzGWTkTY56M37INIswG1SbPjJl4hTIcWqQIDAQAB%26algorithm%3DRSA%26transform%3DRSA%252FECB%252FOAEPWithSHA-1AndMGF1Padding
java.io.IOException: Server returned HTTP response code: 500 for URL: https://sas.md:8343/SASLogon/proxy?pgt=TGT-2-Aoa9bsDIK3sz9sGf4yWt0CPvccHdlaXSN3eO1IK3GFkqVyuvwm-cas&targetService=https%3A%2F%2Fsas.md%3A8343%2FSASLogon%2FclearPass%3Fsecurity%3Dencrypt%26salt%3Dx4ea0a4c0%26key%3DMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAhzkPLLZSmoO6wl6UQcMXBf3EnR9lxFNoW4vtqXYOb9QvB%252BPQSGb6f944HL8X3bTlqlBb2v9PLYS8oqz8ROpd2MeR0mha0fb9aBoTpXz72c2LAOhhyVznmnZlR6LUk6G0bCnojk0Webk%252FkGhUeeQmVvOxokF09H13QX77qber4udWt53%252FKhoIGDYz4GW0aWZVPijx%252BxylE0i6OKDEgEvw4i5Q0b6c4QTltRw7U3sN5riqinBlKjEabIVeSqdOa6sKL4RZUuPtGUq1mvimqiw1BxJ%252BP8%252BeI%252BPHR7r4%252BQy3x81QA1u31w4QQzGWTkTY56M37INIswG1SbPjJl4hTIcWqQIDAQAB%26algorithm%3DRSA%26transform%3DRSA%252FECB%252FOAEPWithSHA-1AndMGF1Padding
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1900)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268)
at org.jasig.cas.client.util.CommonUtils.getResponseFromServer(CommonUtils.java:311)
at org.jasig.cas.client.util.CommonUtils.getResponseFromServer(CommonUtils.java:291)
at org.jasig.cas.client.util.CommonUtils.getResponseFromServer(CommonUtils.java:344)
at org.jasig.cas.client.proxy.Cas20ProxyRetriever.getProxyTicketIdFor(Cas20ProxyRetriever.java:65)
at org.jasig.cas.client.authentication.AttributePrincipalImpl.getProxyTicketFor(AttributePrincipalImpl.java:87)
at com.sas.svcs.authentication.helper.PasswordRecoveryUtil$CasAuthenticationTokenTicketFactory.acquireServiceTicket(PasswordRecoveryUtil.java:339)
at com.sas.svcs.authentication.helper.PasswordRecoveryUtil.recoverUserNameAndPassword(PasswordRecoveryUtil.java:365)
at com.sas.svcs.authentication.helper.PasswordRecoveryUtil.recoverUserNameAndPassword(PasswordRecoveryUtil.java:282)
at com.sas.svcs.authentication.helper.UserSessionFactory.createLocalSession(UserSessionFactory.java:457)
at com.sas.svcs.authentication.helper.UserSessionFactory.createLocalSession(UserSessionFactory.java:435)
at com.sas.svcs.authentication.helper.UserSessionFactory.getLocalSession(UserSessionFactory.java:235)
at com.sas.svcs.authentication.helper.UserSessionFactory.getLocalSession(UserSessionFactory.java:292)
at com.sas.svcs.authentication.helper.UserSessionFactory.getLocalSession(UserSessionFactory.java:276)
at com.sas.svcs.dav.impl.DAVContentService.getDAVService(DAVContentService.java:370)
at com.sas.svcs.dav.impl.DAVContentService.folderExists(DAVContentService.java:299)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

Re: SAS WIP Load content failed during the installation

Sajid01 — Wed, 23 Nov 2022 02:02:14 GMT

Hello
The best approach to open a ticket with SAS tech Support.

Re: SAS WIP Load content failed during the installation

sathya66 — Thu, 01 Dec 2022 14:55:16 GMT

I have resolved this by doing uninstall --> delete cache(clear,home,temp,etc) -->install it again

Re: SAS WIP Load content failed during the installation

alko13 — Thu, 26 Jan 2023 01:22:23 GMT

Hi
May I know how you deleted cache?
Which contents of home and temp folders were deleted?
is it the home folder of the SAS Install User and the /tmp?

Thanks

topic Re: SAS WIP Load content failed during the installation in Administration and Deployment

SAS WIP Load content failed during the installation

Re: SAS WIP Load content failed during the installation

Re: SAS WIP Load content failed during the installation

Re: SAS WIP Load content failed during the installation