topic Re: Environment Manager Metric Viewer in Administration and Deployment

Environment Manager Metric Viewer

Nigel_Pain — Thu, 18 Aug 2022 09:07:31 GMT

SAS 9.4M7, EV 2.6

Does anyone know if there's a limit on the total number of resources displayed by Metric Viewer portlets in the EV Dashboard? I have four such portlets defined, each with resources configured. But the last one doesn't display any of its resources. There are ten resources overall displayed by the other three. In the settings for each I've set Number of Top Resources to 30.

This screenshot demonstrates. The first is for Object Spawners. The other three are for monitoring free disk space on three different servers. The final one doesn't display any resources despite two being defined.

I couldn't find anything in the documentation.

Re: Environment Manager Metric Viewer

gwootton — Thu, 18 Aug 2022 13:39:01 GMT

I'm not aware of any limitation. I tried in my dashboard adding 5 metric viewer portlets for different resources and they all appeared with data. You may wish to take a look a the logs for the Environment Manager server to check for issues, or engage SAS Technical Support.

Re: Environment Manager Metric Viewer

Nigel_Pain — Mon, 22 Aug 2022 08:39:56 GMT

Thanks Greg. TS are taking a look. I'll report back.

Re: Environment Manager Metric Viewer

Nigel_Pain — Thu, 20 Oct 2022 13:00:42 GMT

OK, so it's been a while but we finally got there! I raised a track with TS (and I believe Riz from TS in the UK might have spoken to you @gwootton?). Turns out the problem was that rather than being an Environment Manager dashboard issue, it was the agent on one of the servers which wasn't collecting any native server stats (CPU, memory network, file mounts, etc). In the end, we removed the server platform from EV, stopped the agent on the server itself, removed the data directory and restarted the agent. This added the server platform back in and, lo and behold, all the resources are populating as they should.

And I was able to add my metric viewer in the EV dashboard.