topic Re: SAS Deployment Manager in Administration and Deployment

SAS Deployment Manager

jmoralesl — Mon, 01 Nov 2021 17:24:38 GMT

I'm currently running SAS Deployment Manager to uninstall the SAS application on a Windows 2012R2 server and get the following message:

Re: SAS Deployment Manager

ronf_sas — Mon, 01 Nov 2021 17:34:44 GMT

Hi. That message indicates some files are in use that will need to be removed by the SDM during the uninstall process.. Make sure you've exited out of all SAS applications and that any SAS services in Windows are shut down (if applicable). After that, ensure there are no SAS processes, like sas.exe, running in Task Manager.

Re: SAS Deployment Manager

SASKiwi — Mon, 01 Nov 2021 18:54:26 GMT

Given the number of files involved I suspect the user account you are using to run Deployment Manager doesn't have the correct permissions to delete all of those files. Have you tried "Run as Administrator"? Alternatively use the SAS Installer account which should have the correct permissions.

Re: SAS Deployment Manager

jmoralesl — Mon, 01 Nov 2021 19:27:56 GMT

Thanks for your response. This server was rebooted and was in maintenance mode under Citrix Studio. No SAS services or processes were running. After further research, the issue was drive-related and it's posted in a VMware post: "Clearing write protection on a Windows Server guest operating system (1008115)". https://kb.vmware.com/s/article/1008115.

Re: SAS Deployment Manager

ronf_sas — Mon, 01 Nov 2021 19:31:34 GMT

Interesting! Thanks for sharing that.