https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764454#M22918 Yes identity service log is not having any error Fri, 27 Aug 2021 13:10:02 GMT ashishj816 2021-08-27T13:10:02Z https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764431#M22915 <P>&nbsp;</P><P>An error occurred. Please contact your system administrator.</P><DIV><P>The system could not obtain group memberships for <A href="mailto:jahagirdar_a@India.XoriantCorp.com" target="_blank">User@Company.com</A>.</P><P>&nbsp;</P><P>this is the error i am getting after entring correct ADFS creds.</P></DIV><P>&nbsp;</P> Fri, 27 Aug 2021 11:45:17 GMT https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764431#M22915 ashishj816 2021-08-27T11:45:17Z https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764434#M22917 Is this in Viya? It sounds like the identities configuration is incorrect, have you checked the identities service logs? Fri, 27 Aug 2021 12:21:48 GMT https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764434#M22917 gwootton 2021-08-27T12:21:48Z https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764454#M22918 Yes identity service log is not having any error Fri, 27 Aug 2021 13:10:02 GMT https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764454#M22918 ashishj816 2021-08-27T13:10:02Z https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764456#M22919 you may also want to check the saslogon log. Fri, 27 Aug 2021 13:11:35 GMT https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/764456#M22919 gwootton 2021-08-27T13:11:35Z https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/903519#M27534 <P>Was there ever a solution found for this? I'm facing this issue now. I currently have a ticket/case in with SAS</P> Thu, 16 Nov 2023 16:22:22 GMT https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/903519#M27534 taifuller 2023-11-16T16:22:22Z https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/903521#M27535 This message occurs when you authenticate successfully but your user is not defined in Viya. Thu, 16 Nov 2023 16:25:05 GMT https://communities.sas.com/t5/Administration-and-Deployment/The-system-could-not-obtain-group-memberships-for-error/m-p/903521#M27535 gwootton 2023-11-16T16:25:05Z