https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/759432#M22754 Is the SAS Studio web application running on your desktop or are you connecting to a remote server to access it? I wouldn't think these two things would be related. Wed, 04 Aug 2021 18:34:18 GMT gwootton 2021-08-04T18:34:18Z https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/759168#M22748 <P>I renewed my SAS 9.4 workstation license today on a 64-bit Windows machine using Windows 10.&nbsp; The Windowing Environment loads and executes with no problems.&nbsp; When I try to access SAS Studio 3.71, the program completes the "Signing-in" step but does not complete the "Initializing..." step.&nbsp; It just sat there displaying a revolving circle.&nbsp; After 10 minutes, I had to shut it down.&nbsp; I was able to load and execute SAS Studio 3.71 before the license renewal.&nbsp; Does anyone know what the problem is and how to fix it?</P> Wed, 04 Aug 2021 00:22:11 GMT https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/759168#M22748 wjd3 2021-08-04T00:22:11Z https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/759432#M22754 Is the SAS Studio web application running on your desktop or are you connecting to a remote server to access it? I wouldn't think these two things would be related. Wed, 04 Aug 2021 18:34:18 GMT https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/759432#M22754 gwootton 2021-08-04T18:34:18Z https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/760030#M22772 <P>SAS Studio 3.71 runs on my desktop.&nbsp; It is the<SPAN> <EM>single</EM>-<EM>user edition</EM> of <EM>SAS Studio</EM> is delivered with Base SAS on Windows operating environments.</SPAN></P> Fri, 06 Aug 2021 17:36:36 GMT https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/760030#M22772 wjd3 2021-08-06T17:36:36Z https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/760052#M22774 I would expect single-user to user the same license information. When you run Studio I think it starts a server on the local machine and then starts a browser session connecting to it, so it could be this process was already running. Does restarting your machine have any impact? Fri, 06 Aug 2021 18:04:27 GMT https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/760052#M22774 gwootton 2021-08-06T18:04:27Z https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/760113#M22777 <P>Problem solved.&nbsp; An IT specialist at the University where I work thought I might have corrupted files.&nbsp; I reinstalled the SAS files provided by the University along with license renewal it had purchased for me.&nbsp; The reinstall added SAS Studio 3.8 to my Start menu, which boots-up with no problems (along with the SAS 9.4 Windowing Environment).&nbsp; I now good-to-go.&nbsp; Thanks for getting back to me.</P> Sat, 07 Aug 2021 00:06:15 GMT https://communities.sas.com/t5/Administration-and-Deployment/Renewed-my-SAS-9-4-License-Today-SAS-Studio-3-71-Does-Not/m-p/760113#M22777 wjd3 2021-08-07T00:06:15Z