Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

jayshree — Tue, 08 Jun 2021 19:30:14 GMT

EG Error - A connection to the server "SASAPP" could not be established

unable to connect libraries - an unexpected error has occurred a connection could not be made to the requested resource

Tried Refershing Object Spawner from SAS MC but non luck

I have attached screen grabs of error messages he gets when trying to access.

The error message when he tries to log in to the SASApp server:

Trying to open the SASApp server in the server tree in SAS EG:

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

SASKiwi — Tue, 08 Jun 2021 20:39:53 GMT

Connection errors can be caused by a variety of causes. We need more details to make progress. Can you post the "More details" in the EG connection window?

Also what do you see in the SAS metadata server log for this connection attempt - /<SAS Home dir>/Config/Lev1/SASMeta/MetadataServer/Logs

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

jayshree — Tue, 08 Jun 2021 22:19:35 GMT

SAS EG:

-------------------------- Technical Information Follows --------------------------

Exception Details:
----------------------------------------
Exception type: SAS.EG.SDS.SDSException
SAS Message:

Raw Message: <?xml version="1.0" ?><Exceptions></Exceptions>
Source: SAS.EG.SDS.Model
Target Site: SASWorkspace

Stack Trace:
at SAS.EG.SDS.Model.Server.SASWorkspace(Boolean checkWorkspace)
at SAS.EG.SDS.Views.View.DoPopulate(DisplayOperation& op)

Inner Exception Details:
----------------------------------------
Exception type: SAS.EC.Directory.Model.SDSException
SAS Message:

Raw Message: <?xml version="1.0" ?><Exceptions></Exceptions>
Source: EC.Directory
Target Site: Connect

Inner Exception Details:
----------------------------------------
Exception type: System.Runtime.InteropServices.COMException
SAS Message:

Raw Message: <?xml version="1.0" ?><Exceptions></Exceptions>
Source: SASObjectManager
Target Site: CreateObjectByLogicalNameAndLogins

Stack Trace:
at SASObjectManager.ObjectFactoryMulti2Class.CreateObjectByLogicalNameAndLogins
(String Name, Boolean synchronous, Object pIOMI, String LogicalName, LoginDef pOMRLoginDef, LoginDef pSASLoginDef, String nameValuePairs)
at SAS.EC.Directory.Model.Server.Connect(ConnectionInfo connInfo)

SASMeta_MetadataServer_2021-06-08_XXXXX.log

2021-06-08T22:25:00,100 INFO [00004491] 92:sas - Client connection 92 for user sasevs@saspw closed.
2021-06-08T22:26:16,463 INFO [00004500] :XXXX - New client connection (93) accepted from server port 8561 for SAS token user XXXX.
Encryption level is Credentials using encryption algorithm SASPROPRIETARY.
Peer IP address and port are [::ffff:10.70.18.4]:60550 for APPNAME=SAS Workspace Server.
2021-06-08T22:26:16,463 INFO [00004500] :XXXX - Request made to cluster SASMeta - Logical Metadata Server (A5AXH3YG.AX000001).
2021-06-08T22:26:16,463 INFO [00004500] :XXXX - Redirect client in cluster SASMeta - Logical Metadata Server (A5AXH3YG.AX000001)
to server SASMeta - Metadata Server (A5AXH3YG.AZ000001) at (hostname):8561.
2021-06-08T22:26:16,527 INFO [00004604] 93:sas - Client connection 93 for user XXXX closed.

SASMeta_MetadataServer_console_XXX.log

20210608:17.43.09.28: 00000009:ERROR: Could not find extension: (tkcache)
20210608:19.54.59.69: 00004513:ERROR: The tcpSockRead call failed. The system error is 'The connection has timed out.'.

ObjectSpawner_console_XXXX.log

.77: 00000005:ERROR: The SAS task name is [DOSSCHT ]
20210608:22.49.16.77: 00000005:ERROR: Segmentation Violation
20210608:22.49.16.77: 00000005:ERROR:
20210608:22.49.16.77: 00000005:ERROR: Traceback of the Exception:
20210608:22.49.16.77: 00000005:ERROR:
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sas(+0x17d5fe) [0x55784b6b15fe]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sas(+0x503be) [0x55784b5843be]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/tkmk.so(bkt_signal_handler+0x14b) [0x7fac1e3522db]
20210608:22.49.16.77: 00000005:ERROR: /lib64/libpthread.so.0(+0x30fc00f7e0) [0x7fac1fc737e0]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasxdbi(sasxdbi+0x741) [0x7fabea08f611]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasiosrv(sasiosrv+0x202) [0x7fabea3512a2]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasyh(+0x1bcbd) [0x7fac121f4cbd]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasyh(yyhllod+0x88) [0x7fac121f4a08]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasyh(yyhlinq+0x6a1) [0x7fac1222b401]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasyh(yhlasn2+0x4a4) [0x7fac12224dd4]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasxomi(metasg+0x351) [0x7fabeaf9bbf1]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasxomi(omiasgn+0x3c7) [0x7fabeaf8f737]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasdosm(iomPreassign+0x6e) [0x7fac0840361e]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasdosm(opdsp_now+0x55c) [0x7fac083f129c]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sasdosm(opdsp+0x3a4) [0x7fac083f0c14]
20210608:22.49.16.77: 00000005:ERROR: //saspatch/sas/software/SASFoundation/9.4/sasexe/sas(vvtentr+0x17f) [0x55784b583f7f]
20210608:22.49.16.77: 00000005:ERROR: /lib64/libpthread.so.0(+0x30fc007aa1) [0x7fac1fc6baa1]
20210608:22.49.16.77: 00000005:ERROR: /lib64/libc.so.6(clone+0x6d) [0x7fac1f2f9bdd]
20210608:22.49.16.77: 00000005:
20210608:22.49.16.77: 00000005:ERROR: Generic critical error.
20210608:22.49.16.77: 00000041:ERROR: Invalid TKStatus.

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

jayshree — Tue, 08 Jun 2021 22:23:35 GMT

My reply are marked as spam have posted 5 times ...can i know the reason for same

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

ChrisHemedinger — Tue, 08 Jun 2021 22:47:46 GMT

It appears to be a mismatched module or missing module from the installation. I suggest working with SAS Technical Support to diagnose further.

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

SASKiwi — Tue, 08 Jun 2021 23:58:19 GMT

As already suggested, SAS Tech Support is your best (and quickest) bet for this type of problem.

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

Sajid01 — Wed, 16 Jun 2021 15:17:22 GMT

Hello @jayshree
were you able to resolve your issue?

topic Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console in Administration and Deployment

Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console

Re: Getting error after upgrading SAS M3 to M7 for SAS EG, SAS Server or SAS Management Console