topic Re: sas sasserver1_1 is crashing down everyday in Administration and Deployment

sas sasserver1_1 is crashing down everyday

sathya66 — Mon, 11 Nov 2019 09:17:50 GMT

Hi All,

sas sasserver1_1 is crashing down everyday (we are restating everyday manually then SAS EVM working) .

what could be the reason for shutting the sasserver1_1 service down.

Thanks,

Re: sas sasserver1_1 is crashing down everyday

andreas_lds — Mon, 11 Nov 2019 11:35:51 GMT

Maybe you can find error messages in the log-files. Have you checked them?

Re: sas sasserver1_1 is crashing down everyday

Andy547 — Mon, 11 Nov 2019 15:59:30 GMT

SS,

When SASServer1 crashes it could be one of dozens of causes: out of Java Heap, out of Disk Space, problems in the SAS Code, someone stopped the servers from the command line, and many many more. I would start by looking in the 'server.log' and 'catalina.out' logs found here:

.../config/Lev1/Web/WebAppServer/SASServer1_1/logs/

Look for errors around the time the server fails each day.

A nice SAS Note for log locations is here: http://support.sas.com/kb/55/426.html

If the logs are not helping I would try opening a support track with us.

Andy

Re: sas sasserver1_1 is crashing down everyday

sathya66 — Mon, 11 Nov 2019 16:16:02 GMT

Thanks,

its a memory leak, changed the memory settings .

Thanks,

Re: sas sasserver1_1 is crashing down everyday

SimonDawson — Tue, 12 Nov 2019 10:18:59 GMT

This is far more likely to be the cause - http://support.sas.com/kb/58/589.html

Re: sas sasserver1_1 is crashing down everyday

wernermaes — Wed, 09 Jun 2021 11:11:53 GMT

Which value did you change?

Re: sas sasserver1_1 is crashing down everyday

sathya66 — Mon, 14 Jun 2021 10:16:38 GMT

It is in setenv.sh file ( JVM_OPTS to 8GB) and also we increased the insatnce memory .

Re: sas sasserver1_1 is crashing down everyday

wernermaes — Mon, 14 Jun 2021 10:22:54 GMT

JVM_OPTS="-Xmx4096m -Xss256k -Xms2048m -XX:+UseG1GC -XX:MaxGCPauseMillis=500 -XX:+DisableExplicitGC -XX:ReservedCodeCacheSize=96m

I suppose you mean increasing maximum heap Xmx to 8Gb?

Re: sas sasserver1_1 is crashing down everyday

sathya66 — Mon, 14 Jun 2021 10:39:50 GMT

yes, but in my settings Xms has the same value as Xmx
and also check the memory(used ,avaiable,etc) usage on your insatnce(free -g) , it could be one of the reason for memeory leak.