Unable to uninstall SAS 9.4 (deployment manager error)

BenjaminB — Fri, 02 Apr 2021 11:05:49 GMT

Hello, I am unable to uninstall SAS 9.4 due to an error with the deployment manager. This is the error message that shows up in the logs:

Fri Apr 02 18:46:44 2021
Launcher started.... 
path= C:\Users\<>\AppData\Local\SAS\SASDeploymentWizard
logfile= C:\Users\<>\AppData\Local\SAS\SASDeploymentWizard\sasdm_2021-4-2-18.46.44.log
Fri Apr 02 18:46:44 2021
INFO: LRun::start::templocation=
Fri Apr 02 18:46:44 2021
INFO: LRun::start::USERHOME=C:\Users\<>\AppData\Local\SAS\SASDeploymentWizard
Fri Apr 02 18:46:44 2021
INFO: EnvCalls::isWow64=true
Fri Apr 02 18:46:44 2021
INFO: DataControl::GetProperties::masterProperty=C:\Program Files\SASHome\sassw.config
Fri Apr 02 18:46:44 2021
INFO: LRun::start::param=
Fri Apr 02 18:46:44 2021
INFO: Launcher::Run::start::inifile=C:\Program Files\SASHome\SASDeploymentManager\9.4\sasdm.ini
Fri Apr 02 18:46:44 2021
INFO: Launcher::Run::start::platform=wx6
Fri Apr 02 18:46:44 2021
INFO: Launcher::Run::start::startdir(launchhome)=C:\Program Files\SASHome\SASDeploymentManager\9.4
Fri Apr 02 18:46:44 2021
INFO: Launcher::Run::start::launchercmd=C:\Program Files\SASHome\SASDeploymentManager\9.4\products\privatejre__99477__wx6__xx__sp0__1\bin\java.exe
Fri Apr 02 18:46:44 2021
INFO: Launcher::Run::start::launcherargs=-Xmx1024M -jar "C:\Program Files\SASHome\SASDeploymentManager\9.4\products\deploywiz__94360__prt__xx__sp0__1\deploywiz\setup.jar" -startuplocation "C:\Program Files\SASHome\SASDeploymentManager\9.4" -configure
Fri Apr 02 18:46:44 2021
INFO: Launcher::Run::start::Run with stdout="C:\Program Files\SASHome\SASDeploymentManager\9.4\products\privatejre__99477__wx6__xx__sp0__1\bin\java.exe" -Xmx1024M -jar "C:\Program Files\SASHome\SASDeploymentManager\9.4\products\deploywiz__94360__prt__xx__sp0__1\deploywiz\setup.jar" -startuplocation "C:\Program Files\SASHome\SASDeploymentManager\9.4" -configure 
Fri Apr 02 18:46:44 2021
ERROR: ExeProc::ExeandDisplay::GetStdHandle::NULL=183
Fri Apr 02 18:46:44 2021
INFO: ExeProc::ReadFromPipe=Standard output
Exception in thread "main" java.lang.UnsatisfiedLinkError: no freetype in java.library.path
	at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1886)
	at java.lang.Runtime.loadLibrary0(Runtime.java:849)
	at java.lang.System.loadLibrary(System.java:1088)
	at sun.font.FontManagerNativeLibrary$1.run(FontManagerNativeLibrary.java:59)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.font.FontManagerNativeLibrary.<clinit>(FontManagerNativeLibrary.java:32)
	at sun.font.SunFontManager$1.run(SunFontManager.java:339)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.font.SunFontManager.<clinit>(SunFontManager.java:335)
	at java.lang.Class.forName0(Native Method)
	at java.lang.Class.forName(Class.java:274)
	at sun.font.FontManagerFactory$1.run(FontManagerFactory.java:82)
	at java.security.AccessController.doPrivileged(Native Method)
	at sun.font.FontManagerFactory.getInstance(FontManagerFactory.java:74)
	at java.awt.Font.getFont2D(Font.java:490)
	at java.awt.Font.access$000(Font.java:224)
	at java.awt.Font$FontAccessImpl.getFont2D(Font.java:228)
	at sun.font.FontUtilities.getFont2D(FontUtilities.java:180)
	at sun.font.FontUtilities.fontSupportsDefaultEncoding(FontUtilities.java:338)
	at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$WindowsFontProperty.configureValue(WindowsLookAndFeel.java:2294)
	at com.sun.java.swing.plaf.windows.DesktopProperty.createValue(DesktopProperty.java:154)
	at javax.swing.UIDefaults.getFromHashtable(UIDefaults.java:233)
	at javax.swing.UIDefaults.get(UIDefaults.java:163)
	at javax.swing.MultiUIDefaults.get(MultiUIDefaults.java:64)
	at javax.swing.UIManager.get(UIManager.java:952)
	at com.sas.ssn.Kit.<init>(Kit.java:147)
	at com.sas.ssn.Kit.main(Kit.java:1904)
Fri Apr 02 18:46:45 2021
INFO: ExeProc::ExeandDisplay::GetExitCodeProcess=1
Fri Apr 02 18:46:45 2021
INFO: CWinlauncherApp::InitInstance=1
Fri Apr 02 18:46:45 2021
INFO: CWinlauncherApp::CleanupScript does not exist=
Fri Apr 02 18:46:45 2021
INFO: CWinlauncherApp::ExitInstance=1

Re: Unable to uninstall SAS 9.4 (deployment manager error)

BenjaminB — Fri, 02 Apr 2021 11:08:22 GMT

Would like to add that I still get this error when I run Deployment Manager as Administrator

Re: Unable to uninstall SAS 9.4 (deployment manager error)

SASKiwi — Fri, 02 Apr 2021 23:18:09 GMT

Does this help? https://support.sas.com/kb/37/352.html

topic Unable to uninstall SAS 9.4 (deployment manager error) in Administration and Deployment

Unable to uninstall SAS 9.4 (deployment manager error)

Re: Unable to uninstall SAS 9.4 (deployment manager error)

Re: Unable to uninstall SAS 9.4 (deployment manager error)