topic unable to unintall SAS9.4 --the deployment manager cannot start in Administration and Deployment

unable to unintall SAS9.4 --the deployment manager cannot start

Vera_Yu — Thu, 04 Mar 2021 10:43:34 GMT

Hi.

I am trying to uninstall SAS9.4 on my computer.

I tried two ways -- using the Uninstall SAS Software task in the SAS deployment manager and doing in the slilent way (sasdm.exe -quiet -responsefile c:\myresponse_file). However, both ways got stuck on starting the deployment manager.

After selecting preferred language, the process got stuck on what is shown in the picture below for hours.

Can anyone help? Thank you!

Operating system: Windows10

Java version:

java 12.0.2 2019-07-16
Java(TM) SE Runtime Environment (build 12.0.2+10)
Java HotSpot(TM) 64-Bit Server VM (build 12.0.2+10, mixed mode, sharing)

Re: unable to unintall SAS9.4 --the deployment manager cannot start

angian — Thu, 04 Mar 2021 15:20:24 GMT

This may help

https://support.sas.com/kb/40/012.html

Re: unable to unintall SAS9.4 --the deployment manager cannot start

AnandVyas — Fri, 05 Mar 2021 05:24:22 GMT

Check the logs for any errors or warnings reported to better troubleshoot this issue. Paths can be found in the KB link shared by @angian