topic SAS EG Error in Administration and Deployment

SAS EG Error

japsas100 — Tue, 02 Mar 2021 23:37:12 GMT

Hello,

We are getting below error while connecting to SAS via SAS EG. We can connect to metadata but when I click on sasapp its throwing below error.

Could not establish a connection to the server on the requested machine. Verify that the server has been started and that the host and port of the server match the client's connection information.

Exception Details:
----------------------------------------
Exception type: SAS.EG.SDS.SDSException
Message: Could not establish a connection to the server on the requested machine. Verify that the server has been started and that the host and port of the server match the client's connection information.
Source: SAS.EG.SDS.Model
Target Site: SASWorkspace

Stack Trace:
at SAS.EG.SDS.Model.Server.SASWorkspace(Boolean checkWorkspace)
at SAS.EG.SDS.Views.View.DoPopulate(DisplayOperation& op)

Re: SAS EG Error

SASKiwi — Tue, 02 Mar 2021 23:52:41 GMT

So have you checked that the SAS Compute server is online, that you can logon to it remotely and the Lev1 (SASApp) object spawner service is running?

Also SAS Environment Manager will be able to tell you at a glance if the Compute server services are all running or not.

Re: SAS EG Error

jcFranklin — Tue, 02 Mar 2021 23:55:47 GMT

If you logon directly to the computer server and launch SAS Management Console, are you able to successfully validate the SASApp - Logical Workspace Server? If so, then the issue may be that the ports are blocked on the firewall between the client and the server.

Re: SAS EG Error

Sajid01 — Thu, 04 Mar 2021 18:26:04 GMT

There could be many reasons, but the best approach is to ask your SAS Administrator for help.
The SAS Administrator know your environment better and can take the required action.

Re: SAS EG Error

AnandVyas — Fri, 05 Mar 2021 05:26:48 GMT

Object spawner logs should be the first thing you should check. If there are no errors reported there try launching SAS Workspace server in nodms mode from the compute server and see if it works.

Re: SAS EG Error

sandeeppajni2 — Fri, 05 Mar 2021 16:37:36 GMT

Hi @japsas100

Considering that you have not done any recent changes into the configurations, you can follow check for below points to identify the issue.

a. Login to SAS Management Console. From Server Manager plugin, expand the workspace server (or Stored Server). On every entry of the compute server name mentioned, right click and Connect to see if you are able to successfully make a connection to it. Try also to validate if it works fine.

b. Check the status of Object Spawner services in your compute servers (e.g. /sasconfig/Lev1/ObjectSpawner/ObjectSpawner.sh status) and try to restart it.

c. If this does not help, better do a complete reboot of the SAS services in the correct order, only if it is possible.